Datto Autotask Integration (BETA)
We are very excited to announce the beta release of our integration with Datto Autotask. This integration will greatly reduce the time to service password resets and other accounts management tickets within Datto Autotask. You will also be able to increase your help-desk security by leveraging the CyberQP identity verification solution.
Follow the instructions in this article to setup the Datto Autotask integration
Directly from within the Datto Autotask ticket, you can now
• Quickly and securely verify end-user identity via SMS, Email, or CyberQP mobile app
• Send end-users password reset links or reset passwords for them
• Unlock end-user accounts
• Enable/Disable end-user accounts
• View real-time end-user account status for Active Directory, Azure Active Directory, and Local Accounts
With this integration, you can also automate matching to existing or creating new Datto Autotask contacts whenever a new end-user account is imported into CyberQP.
We’d love to hear your feedback!
We look forward to hearing your feedback on this integration. You can send your feedback via email to [email protected]. If you have questions or need support just head over to CyberQP Support and we’ll help you out.