Empowering Access, Redefining Privilege.
We’re passionate about providing IT teams with the tools they need to manage access without the complexity.
Our Difference
At CyberQP, we believe security shouldn’t slow you down. We’re passionate about providing IT teams with the tools they need to manage access without the complexity. Our innovative Zero Trust Helpdesk Security Platform reimagines how organizations handle access and protect sensitive information.
From eliminating standing privileges to preventing credential theft, our platform makes sure that users only have the access they need, when they need it. Our commitment to Zero Trust principles means verifying every access request, reducing attack surfaces, and keeping your operations secure and compliant.
But we’re not just about protection – we’re about helping your team work smarter. Our solutions, QGuard for Privileged Access Management and QDesk for End-User Access Management are designed to streamline processes, reduce ticket volume, and boost productivity.
We know that trust is earned. With SOC 2 Type 2 certification, we uphold the highest standards in security and compliance. Our dedicated team of experts is always ready to support your journey towards a safer, more efficient IT environment.
At CyberQP, we’re not just securing access; we’re redefining it. Let’s build a future where security and productivity go hand in hand.

Our Values
Empower our people
Own the outcome while embracing collaboration
Trust and be trustworthy
Be humble, kind and celebrate others
Let curiosity drive progress



Our Founders Story
In 1993, Jim Jessup and Mateo Barraza met in high school, quickly becoming friends without realizing they’d one day become business partners. What brought them together wasn’t just shared interests, but a mutual curiosity and a drive to create meaningful solutions. Back then, they often admired the “About Us” sections of companies that inspired them, dreaming of building something impactful themselves.
After high school, Jim built a career in IT management, eventually launching Affinity Managed Service in 2011. Mateo pursued his passion for software development, working with major brands like Morgan Stanley, Verizon, and Fidelity to bring useful products to life. Though they were on separate paths, their shared enthusiasm for building something valuable never faded.
Then, opportunity knocked. Mateo encountered a client struggling with a problem that so many IT professionals face — the endless frustration of password reset requests. He immediately saw the need for a self-service solution and knew just the person to call.
When Mateo shared the idea with Jim, everything clicked. With Jim’s IT expertise and Mateo’s development know-how, they realized they could build something game-changing. In 2018, they launched CyberQP (formerly Quickpass) with a clear goal: reduce the burden of IT tickets, save time and money, and help IT teams work smarter.
Word spread fast. IT professionals at conferences and events raved about how CyberQP transformed their workflows. Partners shared stories of how CyberQP reduced ticket volumes, secured systems, and allowed teams to focus on more meaningful work.
Today, with over 41 years of combined experience, Jim and Mateo continue to evolve CyberQP. Their passion for problem-solving and dedication to their customers remain the heart of the company. CyberQP’s growing team of 100+ people spread across multiple continents, carries that same spirit — committed to creating innovative products that make life easier for IT professionals everywhere.
Leadership

Mateo Barraza
CEO & CO FOUNDER

Jim Jessup
CEO & CO FOUNDER

Carol Kramer
SVP, PEOPLE AND CULTURE

Tieg Bean
VP OF FINANCE

Paul Redding
SVP, CHANNEL MARKETING & COMMUNITY

RaeAnne Turner
SENIOR DIRECTOR OF DEMAND

Chris Brennan
DIRECTOR OF SALES

Stephan Tomecko
DIRECTOR OF CUSTOMER SUCCESS

Kevin Barton
DIRECTOR OF PRODUCT
Get in Touch
We’re happy to answer all your questions.

Community Channels

MSP Geek
Slack Channel: v-quickpass

IT Pool Party
Slack Channel: v-quickpass
Openings
Account Executive
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Sales Development Representative
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