April 23, 2020 New Feature Release

New Feature Release: Customer Identity Verification

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Customer Identity Verification

Easily and securely verify your customers identity when they for support using Client Identity Verification.

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User Management Updates

• Create more than one Super admin
• Restrict access to Admin User Accounts
• Restrict access to create and delete customers

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New Import User Flow

• Imported user type is auto detected based on which menu you import users from
• Standard Users are imported when clicking ‘Import Users’ button from the Standard Users menu
• Admin Users are imported when clicking Import Users button in Admin Users menu
• Removed admin toggle switch in Import Users screen

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Mobile Updates

• Added support for Customer Identity Verification
• Fixed issues that cuased user data to be wiped after app update

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Server Agent Update

• Version 2.2.3.
• Enhancements to self-update installation and Active Directory communication process