VANCOUVER, AUGUST 20, 2024 – Today, CyberQP, a leading provider of Help Desk Security Automation solutions for Managed Service Providers (MSPs) and Help Desks, announced a new partnership and technology integration with HaloPSA, an innovative Professional Services Automation (PSA) solution for MSPs.
The new integration enables CyberQP partners to verify end user identities from within their HaloPSA dashboard, helping MSPs deter a growing number of social engineering attacks. CyberQP has also announced plans to introduce additional capabilities later in 2024, which will allow technicians to resolve help desk tickets without over-provisioning administrator access.
As IT teams and managed service providers continue to scale, they must enable Tier 1 technicians and administrative staff to resolve lower-priority tickets and give time and resources back to more experienced technicians. However, the lack of experienced talent and rapidly emerging threats make over-provisioning privileged access a major risk.
“We’re excited to announce CyberQP’s integration with HaloPSA,” said Joe Allen, Executive at Halo Service Solutions. “MSPs face an uphill battle with a growing number of identity-based threats. Our integration with CyberQP enables techs to ensure that they know who they’re talking to, without the friction that comes with context-switching between their PSA and other dashboards.”
“We’re committed to enabling our MSP partners on the platforms that matter to them,” said Mateo Barraza, CEO and Co-Founder of CyberQP. “Our collaboration with HaloPSA enables us to offer our partners the capabilities and security they need to drive productivity without generating unnecessary cyber risk.”
To learn more about the integration between CyberQP and HaloPSA, please refer to the official product update blog, the official HaloPSA integration page, and configuration guides in the CyberQP Knowledge Base.
About CyberQP
CyberQP is the leading provider of Privileged Access Management and Help Desk Security Automation for Managed Service Providers (MSPs). Its mission is to protect the privileged accounts, credentials, and data that matters to MSPs, enabling them to secure their business, reduce operational costs, and offer greater value to end users. To learn more, visit www.cyberqp.com
About HaloPSA
Originally founded in 1994, Halo Service Solutions has gone through a complete rebrand in 2019 and launched an innovative suite of products that are changing the way IT services are delivered globally. Our cloud and on-premise service platforms HaloITSM, used to provide Enterprise Service Management across all departments, and HaloPSA, used by IT Managed Service Providers, utilise the latest technologies to empower support teams across the globe.
