Vancouver, BC, Canada – SEPTEMBER 25, 2024 – CyberQP, a leading provider of Privileged Access Management solutions, announced QElevate, an Endpoint Privilege Management (EPM) solution that enables Managed Service Providers (MSPs) and help desks to offer time-controlled administrator access to end users to lower ticket resolution times.
CyberQP’s End User Elevation enables MSPs to provision temporary administrator privileges to end users, giving them the access they need to install software they need, implement crucial updates, and make other necessary system changes, without the risks of permanent administrator access or malware attacks.
Secure Your End Users Without Sacrificing Productivity
CyberQP End User Elevation enables MSPs to offer 24/7 support and reduce end user reliance on technician intervention to resolve issues.
With QElevate, technicians can:
- Issue secure activation links to end users so they can make the system changes they need, in their own time.
- Users can activate their elevated access when they’re ready and make the changes they need before the time limit expires.
MSPs using QElevate can enforce the Principle of Least Privilege, which requires IT teams to provision the minimal number of admin privileges, and only for as long as they need it. CyberQP’s Endpoint Privilege Management simplifies the process of elevating and de-provisioning privileges, providing the ideal balance of security and efficiency.
“To balance offering a seamless customer support experience with mitigating the risks that giving too many administrator privileges poses, help desks need purpose-built security that makes it easy for end users to complete the system changes they need without creating an opening for threat actors,” said Mateo Barraza, Co-Founder and CEO of CyberQP. “QElevate offers Endpoint Privilege Management that is easier to use than any solution on the market, without compromising on the security-first mission that our team follows every day.”
QElevate Offers New Go-To-Market Opportunities to MSPs
Today’s product launch follows several major updates to CyberQP’s Privileged Access Management platform and Partner Program. This includes new products, such as CyberQP Passwordless Just-in-Time Access for Technicians, and new Enablement Training and co-brandable Go-To-Market materials within the CyberQP Partner Portal.
To learn more about CyberQP End User Elevation, MSPs can visit CyberQP.com or book time with a product specialist.
About CyberQP
CyberQP is the leading provider of Privileged Access Management and Help Desk Security Automation for Managed Service Providers (MSPs). Its mission is to protect the privileged accounts, credentials, and data that matters to MSPs, enabling them to secure their business, reduce operational costs, and offer greater value to end users. Over 1,100 MSPs trust CyberQP to deliver the most comprehensive, intuitive, and useful PAM solutions available.