Welcome back to CyberQP’s Feature Updates! Our Engineering team has completed 7 releases and bug fixes since our previous update.
Today, we’re excited to announce that we’ve modernized the Quickpass Self-Serve Mobile App to create a better experience for your end users and for all Help Desk Security Automation (QDesk) partners!
A Modern Experience with the Same Great Capabilities
To ensure a seamless transition, none of the Self-Serve App’s functionality has changed. This update primarily focused on refreshing the user interface to make it easier for your clients to:
- Easily reset your account password following the company’s password policy
- Quickly verify your identity with a simple approval process when requested by your IT team
- Unlock your account when it’s locked
We’ve also introduced some Quality of Life improvements and bug fixes around notifications so you can offer a better support experience to your end users!
(And just as a reminder– we will be updating our App Store listing and the Quickpass app icon if you’d like to let your end users know!)
No action is required for your end users – if your customers’ mobile devices automatically update their apps, they can start using the upgraded Self-Service Account Management experience today!
Get Started with Enhanced Help Desk Security
We’re really excited for this update to the CyberQP Partner Experience — we think it’ll really augment your end users’ productivity, and we’re excited to offer some of the enhancements that our partners’ technicians have been requesting recently.
For more information on additional enhancements and bug fixes, you can consult our Knowledge Base release notes.
Thank you for your partnership!
