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Feature Update: HaloPSA Integration Enhancements

  • Product Releases
  • QDesk

We’re excited to announce that we’ve extended our Help Desk Security Automation capabilities for HaloPSA to all CyberQP Partners. Starting today, CyberQP administrators can secure both their technicians and end users with our latest strategic integration.

Our latest enhancements enable your Tier 1 technicians to accelerate ticket resolution for the most manual and repetitive tickets – like password resets or end user account lockouts without having to over-provision admin access. 

Technicians can leverage CyberQP’s purpose-built automations, all without leaving their HaloPSA workflow, ensuring they don’t have to context-switch between dashboards to secure their end users. This gives you an optimal balance between security and technician efficiency. 

And we’re just getting started. Early next year, we’re be enhancing our Datto Autotask and ConnectWise PSA integrations to ensure we offer our other partners the same level of service quality and efficiency for every CyberQP Partner. 

To get started, you can use our Knowledge Base article to set up your integration and match your end users between CyberQP and HaloPSA.