A Solution For Key Identity Security Requirements

For the broad swath of businesses and organizations that are not billion-dollar enterprises, managed service providers (MSPs) can provide a crucial layer of security to their clients.

However, they face the difficult challenge of safeguarding their own administrator privileges, as well as those across their customer base. That’s why MSPs choose CyberQP to support requirements like password rotation, just-in-time access, and account discovery.


Increasing IT Complexity of SMB Environments

What do you believe are the biggest reasons your organization’s IT environment has become more complex over the past two years?

MSPs catering to small and medium-sized businesses (SMBs) and midsize enterprises have to navigate an increasingly hostile threat environment, where every step toward growth can increase risk and complexity and, thus, result in constant friction in their operations.

Research from Informa TechTarget’s Enterprise Strategy Group showed that, for organizations with fewer than 100 employees, 44% believed their organization’s IT environment had become more complex over the prior two years due to the need to deploy new and emerging technologies, while 36% of respondents attributed the increased complexity to the changing cybersecurity landscape

Part of this is due to how MSPs and their customers face increasing IT environment complexity as they conduct IT-driven activities from virtually everywhere and at any time.

Create a Moving Target Defense with CyberQP


Passwords and Social Engineering Continue to Pose Problems

Which of the following contributed to the compromise, or suspected compromise, of your organization’s workforce accounts or credentials?

For MSPs and their SMB and mid-market customers, this complexity is particularly acute in the realm of MSP operations and PAM. PAM involves the MSP providing just the right amount of access at the right time.

The security implications become clear when looking at the top factors that contributed to compromised workforce accounts. Inappropriate password practices topped the list, but of particular concern to MSPs is the potential for bad actors to socially engineer help desk staff into unknowingly contributing to a compromise.

Equip Your MSP with a True PAM Solution

The CyberQP Approach to PAM

MSPs looking to better serve their SMB and midsize enterprise customers’ diverse and often-confusing environments need an easy-to-adopt, consistent, and powerful tool for PAM. CyberQP delivers PAM and identity security automation technologies that enable MSPs to protect customer admin accounts and secure their customers’ identities and accounts. The CyberQP portfolio solves for key use cases including:

  • A PAM solution to accelerate MSP technician productivity. By automating password rotations, privileged account discovery, and documentation, MSP help desks can use just-in-time account and passwordless multifactor authentication to control and limit access.
  • Time-limited admin access to avoid persistent admin access that can expose an organization to excessive cyber-risk.
  • Privileged account discovery. Organizations can’t control what they don’t know about.
  • Control administrator access provisioning. Tier-1 MSP teams and non-technical staff can complete simple tasks that disrupt technician workflows while minimizing privileges.
  • Identity verification for help desk inquiries, which enables MSPs and their customers to avoid impersonation attempts and phishing.

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CyberQP specializes in privileged access management (PAM), helpdesk security automation, and end-user privilege elevation. We are an industry disrupter, reshaping the way help desk systems and data are protected. CyberQP equips MSPs and IT professionals with security solutions to protect privileged accounts and credentials, simplify end-user identity verification, and empower their users through privilege elevation. Through comprehensive help desk automation, we remove the risk of standing privilege, boost compliance, and improve operational efficiency. Above all, CyberQP is committed to its mission: Empowering Access, Redefining Privilege.