Microsoft LAPS: A Legacy Option with Limitations

Microsoft’s traditional LAPS offering works well, but only in certain environments. It’s designed for Active Directory (AD) joined workstations that are connected to the office network. That makes it a good fit for older, on-prem setups and a poor choice for hybrid and remote teams, where machines are either off network or joined to Azure AD instead of a traditional domain.

Microsoft Intune LAPS: A Modern Take with Narrow Focus

To address more modern environments, Microsoft introduced Intune LAPS, a feature within its mobile device management (MDM) platform. This version allows local admin password rotation for Intune-enrolled devices, storing credentials securely in Azure AD.

While Intune LAPS is a solid improvement over its legacy counterpart, it’s still limited to local admin passwords on Intune enrolled devices, and requires specific licensing which can make managing multiple client environments expensive.
Intune LAPS also lacks integrations with the tools you use most such as IT Glue or Hudu, making it harder to unify workflows across your team.

CyberQP LAPS: Built for You

CyberQP LAPS goes beyond local admin password management and is built to meet the needs of both MSPs and internal IT teams. In contrast to Microsoft’s solutions, we support both domain joined and non-domain joined workstations. It works for all workstations no matter where they are located in an easy to use SaaS platform that does not require Active Directory.

Key advantages of CyberQP’s solution:

• Works without Active Directory or Intune
• Rotates passwords for local, AD, M365/Azure, and service accounts
• Includes Just-in-Time (JIT) privilege elevation
• Integrates with tools you already use like IT Glue and Hudu
• Available through a user-friendly SaaS platform
• No costly licensing add-ons required

With CyberQP, password rotation is just one part of a larger Zero Trust Platform. Technicians can request access through secure workflows, local admin rights are granted temporarily with full auditability, and passwords are rotated automatically, thus, reducing the risk of misuse and lateral movement.

For growing IT teams looking for flexibility, scalability, and tool consolidation, CyberQP offers a more complete and practical solution. From password rotation and privilege elevation to identity verification and platform integrations, CyberQP is designed to secure modern environments while making life easier for your helpdesk.

Take a tour of our platform.

CyberQP redefines Zero Trust Helpdesk Security with leading-edge Privileged Access Management (PAM) and End-User Access Management (EUAM) solutions. Our platform enables secure elevated access for both technicians and end users, along with robust self-serve and identity verification capabilities. Backed by SOC 2 Type 2 certification, we empower IT professionals to eliminate identity and privileged access security risks, enforce compliance, and enhance operational efficiency. Our mission is simple: “Empowering Access, Redefining Privilege” for help desks around the globe. Learn more at https://cyberqp.com/tours/

When a major retailer like Marks & Spencer suffers a breach, the headlines usually focus on external attackers, exposed data, or regulatory fallout. But the real cause is often more mundane and more preventable. At the core of many modern cyber incidents lies a quiet but dangerous pattern: Identity sprawl and uncontrolled privilege access. 

The recent M&S hack is a stark reminder of what happens when internal credentials, misconfigured access, or excessive privilege go unchecked. And while most security platforms chase high-velocity threats with buzzwords like AI and threat hunting, IT Professionals and SMBs need something simpler and more practical: better identity discipline. 

This is where automation and privilege control tools like CyberQP come into play not as flashy defenses, but as foundational preventative identity hygiene. 

Most cyber incidents begin with a foothold: a technician account with too many rights, a service account nobody rotates, or a shared credential that’s still active months after offboarding. These aren’t elite zero-days they’re cracks created by Identity sprawl. 

In the M&S case, like many before it, attackers likely moved laterally via misused credentials and privilege escalation. It’s an uncomfortable truth: a single identity with too much access is often all it takes. 

We’ve entered a phase of cybersecurity where most breaches are caused by what isn’t happening—credentials not being rotated, access not being removed, and identities not being verified. 

In contrast to EDRs and firewalls that react after the fact, CyberQP sits quietly between identity and access, enforcing good habits at scale. 

• Audit your local admin footprint – how many devices have static elevated accounts?
• Rotate credentials automatically – especially shared or legacy service accounts.
• Remove standing access – move toward time-based or request-based privilege.
• Verify every user identity – especially at the helpdesk layer.

CyberQP was built with these workflows in mind—because small, invisible gaps are where breaches start, and automation is the only way to close them at scale.

The M&S breach won’t be the last headline. But for SMEs, the goal isn’t to win the security arms race—it’s to build quiet, repeatable identity hygiene into your operations. CyberQP doesn’t just reduce risk—it reduces the opportunity for mistakes.

And sometimes, that’s all it takes to stop the next breach.

CyberQP redefines Zero Trust Helpdesk Security with leading-edge Privileged Access Management (PAM) and End-User Access Management (EUAM) solutions. Our platform enables secure elevated access for both technicians and end users, along with robust self-serve and identity verification capabilities. Backed by SOC 2 Type 2 certification, we empower IT professionals to eliminate identity and privileged access security risks, enforce compliance, and enhance operational efficiency. Our mission is simple: “Empowering Access, Redefining Privilege” for help desks around the globe. Learn more at https://cyberqp.com/tours/

In today’s hybrid environments, managing access securely and efficiently is harder than ever. Many organizations, especially those supporting multiple tenants or endpoints, find themselves relying on a growing collection of tools to cover different access needs.

One platform for privileged access, another for password rotation, and yet another for end-user elevation. On their own, these tools serve a purpose. But when they multiply, they start to create more problems than they solve. The result? Tool sprawl.

The Problem with Siloed Access Tools

Whether you’re part of an internal IT team or supporting clients as a service provider, you’ve likely experienced the challenge of disjointed access workflows:

• One tool handles password resets, but doesn’t support elevation.
• Another verifies identity, but isn’t integrated into your access policies.
• A third rotates passwords—but only for a subset of systems.

Even worse, each tool comes with its own vendor contract, user management system, audit trail, and invoice. That complexity introduces real friction for both your helpdesk and your security posture. CyberQP consolidates these workflows, giving technicians a unified view of user requests, ticket status, and audit trails within a single interface and directly integrated with in your ticketing system. This reduces ticket times by over 2000% and ensures nothing falls through the cracks 

Why PAM and EUAM Belong Together

Privileged Access Management (PAM) has long been a cornerstone of enterprise security. It ensures that administrative access is issued only when necessary, with proper oversight and auditability. Modern access management isn’t just about restricting permissions, it’s about enabling secure access precisely when it’s needed. Just-in-Time (JIT) access ensures that elevated privileges are granted only for the duration required, reducing standing admin rights and insider risk aligning with zero-trust and least privilege principles

End-User Access Management (EUAM) is increasingly just as critical. It addresses the everyday access needs of employees or end-users—like requesting admin privileges, resetting passwords, or verifying identity before gaining access to sensitive systems. When users have to wait for manual approval of access or rely on clunky tools to reset a password, productivity stalls. Worse, they find insecure workarounds. CyberQP allows users to request elevation or reset passwords securely via an intuitive interface with secure automation that requires no technician intervention unless flagged for risk.

With CyberQP seamless approach to PAM and EUAM. Privilege elevation, password resets, and identity verification are linked in a single auditable workflow, simplifying investigations and exceeding compliance standards It eliminates the seams where breaches, bottlenecks, and bad user experiences tend to appear.

How CyberQP Consolidates Core Access Functions

CyberQP offers a consolidated platform that supports a full range of access management tasks—across users, endpoints, and organizations:

• Privileged Access Management (PAM): JIT (Just-In-Time) account creation, session-based elevation, full audit logging
• End-User Access Management (EUAM): Self-service password resets (SSPR), identity verification, elevation requests
• Integrated Workflows: Password rotation, approval routing, and policy enforcement—all in one interface

This single-platform approach reduces vendor complexity, streamlines your tech stack, and helps technical teams enforce access controls more consistently.

EUE in Action: End-User Elevation Without the Hassle

A standout capability in EUAM is End-User Elevation (EUE), the ability to grant temporary local admin access to users when needed, without compromising control.

Instead of routing through tickets or relying on disconnected tools, CyberQP allows verified users to request elevation through a secure, policy-governed workflow. That access is time-limited, auditable, and doesn’t require additional software.

It’s a practical example of how consolidating EUAM into your access platform can reduce friction, improve compliance, and lighten the support burden.

How CyberQP Consolidates Core Access Functions

CyberQP offers a consolidated platform that supports a full range of access management tasks—across users, endpoints, and organizations:

• Privileged Access Management (PAM): JIT (Just-In-Time) account creation, session-based elevation, full audit logging
• End-User Access Management (EUAM): Self-service password resets (SSPR), identity verification, elevation requests
• Integrated Workflows: Password rotation, approval routing, and policy enforcement—all in one interface

This single-platform approach reduces vendor complexity, streamlines your tech stack, and helps technical teams enforce access controls more consistently.

EUE in Action: End-User Elevation Without the Hassle

A standout capability in EUAM is End-User Elevation (EUE), the ability to grant temporary local admin access to users when needed, without compromising control.

Instead of routing through tickets or relying on disconnected tools, CyberQP allows verified users to request elevation through a secure, policy-governed workflow. That access is time-limited, auditable, and doesn’t require additional software.

It’s a practical example of how consolidating EUAM into your access platform can reduce friction, improve compliance, and lighten the support burden.

Why It Matters to Technical Leaders

For CISOs, IT directors, and decision-makers, consolidating access workflows brings clear advantages:

• Reduces surface area for misconfigurations or security gaps
• Improves response time for self-service access and privileged elevation workflow related issues
• Unifies policy enforcement across privileged and end-user actions
• Simplifies vendor management and operational overhead

And with security teams facing rising threats and shrinking headcounts, the ability to centralize these controls on a single, multi-tenant platform is no longer a luxury, it’s an operational necessity.

The Path Forward: One Platform. Fewer Tickets. Better Security.

Tool sprawl isn’t just inconvenient, it’s a liability. The future of access management is consolidated, policy-driven, and user-aware.

The ideal access experience is both secure and seamless and that’s exactly what CyberQP was built to provide. By closing the gap between end-user needs and security oversight, you empower your helpdesk to move faster without compromising control.

CyberQP redefines Zero Trust Helpdesk Security with leading-edge Privileged Access Management (PAM) and End-User Access Management (EUAM) solutions. Our platform enables secure elevated access for both technicians and end users, along with robust self-serve and identity verification capabilities. Backed by SOC 2 Type 2 certification, we empower IT professionals to eliminate identity and privileged access security risks, enforce compliance, and enhance operational efficiency. Our mission is simple: “Empowering Access, Redefining Privilege” for help desks around the globe. Learn more at https://cyberqp.com/tours/