CyberQP Product Whitepapers

CyberQP Product Whitepapers

Product Whitepapers

A Zero Trust Helpdesk Security Platform

Zero Trust is a cybersecurity framework that requires verification at every access point. Our platform enforces least privilege access, ensuring users only have the access they need when they need it. With CyberQP, you can reduce attack surfaces, prevent ransomware, and mitigate credential theft.

CyberQP’s Zero Trust approach eliminates standing privileges by offering secure, time-limited technician access through QGuard and precise end-user elevation and management with QDesk.

CyberQP redefines Zero Trust Helpdesk Security with leading-edge Privileged Access Management (PAM) and End-User Access Management (EUAM) solutions. Our platform enables secure elevated access for both technicians and end users, along with robust self-serve and identity verification capabilities. Backed by SOC 2 Type 2 certification, we empower IT professionals to eliminate identity and privileged access security risks, enforce compliance, and enhance operational efficiency. Our mission is simple: “Empowering Access, Redefining Privilege” for help desks around the globe. Learn more at https://cyberqp.com/tours/

Here are Some Additional Resources You Might Be Interested In

Demo The Platform

Demo The Platform

Demo The Platform

Discover the benefits of our Zero Trust Helpdesk Security Platform

and get rewarded for your time.

Your Time is Valuable. We Think It’s Worth $100.

CyberQP helps MSPs and IT service providers eliminate shared admin passwords, enforce Zero Trust security, and automate helpdesk identity verification—all without the complexity of traditional enterprise solutions.

Take a quick demo of the CyberQP Platform and see how you can:

  • Eliminate standing admin privileges and credential sprawl
  • Protect client networks with secure, Just-in-Time access
  • Empower your helpdesk to verify end-user identities quickly and securely

And when you complete your demo? You’ll receive a $100 gift card for your time.

MSP Incident Insights

What to Expect:

30-min Platform Overview

Learn how providing Just-in-Time access for technicians and end-users that enforces zero standing privilege while also offering strong identity verification and automated self-service keeps your organization secure and compliant.

Privileged Access Management

Why Implement Zero Trust?

Zero Trust is a cybersecurity framework that requires verification at every access point. Our platform enforces least privilege access, ensuring users only have the access they need when they need it. With CyberQP, you can reduce attack surfaces, prevent ransomware, and mitigate credential theft.

MSP Statistics

Discover The Problem with Privilege

Unrestricted administrative privileges are a major vulnerability for organizations. Standing privileges increase the risk of cyberattacks, insider threats, and accidental misuse.

Privileged Access Management

Experience the Power of Zero Trust Firsthand.

The Latest News & Events

Lyra Evergreen

Lyra Evergreen

Event Date: May 19, 2025

Join CyberQP at the Lyra Evergreen Conference in Austin this May. Connect with MSP leaders and see how we’re helping service providers secure access, reduce risk, and streamline helpdesk operations.

read more
Built In Compliance Incentive

Built In Compliance Incentive

Learn about CyberQP’s purpose-built Privileged Access Management (PAM) platform, designed to help Managed Service Providers (MSPs) and IT professionals strengthen security, streamline workflows, and ensure compliance.

read more
CyberQP Product Whitepapers

CyberQP Product Whitepapers

Download the CyberQP Product Whitepapers to explore how our Zero Trust Helpdesk Security Platform secures privileged access, elevates end-user workflows, and aligns with compliance frameworks without slowing down your team.

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The Complete Guide to Securing Your Helpdesk with Zero Trust

The Complete Guide to Securing Your Helpdesk with Zero Trust

The Complete Guide to Securing Your Helpdesk with Zero Trust

Protect your business where it matters most: at the frontline of IT support.

Helpdesks have become a top target for cyberattacks, with impersonation, phishing, and social engineering threats on the rise.
This guide shows you how to lock down helpdesk operations with a practical, zero-trust approach.

In this eBook, you’ll learn:

  • Why helpdesks are high-value targets for attackers
  • The critical vulnerabilities traditional helpdesks face
  • How Zero Trust principles can eliminate standing privileges and reduce attack surfaces
  • Steps to transition your helpdesk into a secure, efficient, Zero Trust environment
  • Key technologies that streamline identity verification, access control, and compliance.

A Zero Trust Helpdesk Security Platform

Zero Trust is a cybersecurity framework that requires verification at every access point. Our platform enforces least privilege access, ensuring users only have the access they need when they need it. With CyberQP, you can reduce attack surfaces, prevent ransomware, and mitigate credential theft.

CyberQP’s Zero Trust approach eliminates standing privileges by offering secure, time-limited technician access through QGuard and precise end-user elevation and management with QDesk.

QDesk streamlines end-user elevation, identity verification,
password resets, and account management into one powerful
platform. Eliminate standing privileges, verify identities instantly,
and empower users to resolve issues on their own, while IT
handles account tasks effortlessly within their ticketing system.
QDesk boosts security and productivity, transforming your
helpdesk into a seamless, secure experience.

Secure your privileged accounts with confidence using QGuard.

QGuard provides a comprehensive Privileged Access Management
(PAM) platform designed to eliminate standing privileges and
reduce attack surfaces and streamline access. Technicians are
granted just-in-time access without the need for standing privilege
and credentials for necessary break glass or shared accounts are
automatically rotated to prevent static credentials.

QDesk provides secure, efficient, and compliant end-user access management.

 

Here are Some Additional Resources You Might Be Interested In

CyberQP Product Mapping: CMMC, NIST, CIS Controls v8

CyberQP Product Mapping: CMMC, NIST, CIS Controls v8

Discover how CyberQP’s solutions align with top cybersecurity frameworks including CMMC v2.0, NIST SP 800-53 Rev. 5, and CIS Controls v8. This guide outlines how CyberQP helps organizations meet compliance requirements and strengthen security across access control, audit, and identity management.

read more

Enabling Privileged Access and Identity Controls for Compliance

Enabling Privileged Access and Identity Controls for Compliance

Built-In Compliance Mappings

Real-World Helpdesk Impact

Compliance-Ready Security

CyberQP’s Zero Trust Helpdesk Platform helps IT teams and MSPs meet the toughest compliance standards—NIST, HIPAA, CIS, CMMC, without slowing operations. Get built-in tools that simplify audits, reduce risk, and lock down privileged access in every environment. Whether you’re tightening controls for cyber insurance, preparing for an audit, or aiming to strengthen your security posture, our industry-leading solutions and resources will help you align with best practices and reduce risk across your managed environments. Read more…

Product Mapping Guide: CMMC v2.0, NIST SP 800-53 Rev. 5 & CIS Controls v8

Discover how CyberQP’s solutions align with top cybersecurity frameworks including CMMC v2.0, NIST SP 800-53 Rev. 5, and CIS Controls v8. This guide outlines how CyberQP helps organizations meet compliance requirements and strengthen security across access control, audit, and identity management.

MSP Statistics
Blog Post

CMMC vs. FedRAMP (and Why They Matter to IT Professionals)

As the channel prepares for the United States to formally implement the CMMC framework in the near future, IT Teams need to understand where they’re compliant, and how to align with best practices in time.

Are Your Clients Ready for the Upcoming HIPAA Changes?

Big changes are coming to HIPAA in 2025, and MSPs who work with healthcare clients need to be ready. The new HIPAA Security Rule eliminates the wiggle room around “addressable” controls and makes critical measures—like access management, MFA, and encryption—non-negotiable. Are your clients ready? More importantly, is your MSP ready to support them?

HIPAA's new security rules

Get Compliant. See us in Action.

The Latest News & Events

Enabling Privileged Access and Identity Controls for Compliance

CyberQP + CMMC: Enabling Privileged Access and Identity Controls for Compliance Overview

BLOG POST

CyberQP + CMMC: Enabling Privileged Access and Identity Controls for Compliance Overview

Post Date:

Read Time: 5 Minutes

Featured Product Tours:

MSP Insights

CyberQP is a purpose-built Privileged Access Management (PAM) platform designed to help Managed Service Providers (MSPs) and IT professionals strengthen security, streamline workflows, and ensure compliance. By deploying the full CyberQP solution, partners can directly support the enforcement of several CMMC (Cybersecurity Maturity Model Certification) practices, especially those related to Access Control, Identification & Authentication, and Audit & Accountability.

This document outlines the specific CMMC practices that CyberQP helps enforce when fully implemented.


1. Access Control (AC) CyberQP enforces strong access controls across privileged and end-user environments.
CMMC PracticeHow CyberQP Helps: AC.L1-3.1.1CyberQP identifies authorized users, limits system access, and enforces least privilege through Just-in-Time privileged access, credential management, and account restrictions.AC.L1-3.1.2Role-Based Access Controls (RBAC) and centralized account management prevent unauthorized access and ensure appropriate access levels.AC.L2-3.1.5Time-limited and role-specific access ensures separation of duties and reduces risk of privilege abuse.AC.L2-3.1.6CyberQP enforces least privilege and provides oversight of accounts with elevated permissions.AC.L2-3.1.7Automated disabling of accounts and temporary access control prevent misuse of non-organizational accounts.

2. Identification and Authentication (IA) CyberQP ensures only verified identities are granted access through passwordless methods and multi-factor authentication.
CMMC PracticeHow CyberQP Helps: IA.L1-3.5.1CyberQP verifies user identities via push-based MFA, codes via SMS/email, or mobile app.IA.L1-3.5.2Enforces unique identification and tracking of all users, especially privileged users.IA.L2-3.5.3Centralized identity verification prevents shared credentials and enforces accountability.IA.L2-3.5.4MFA integration with Microsoft Authenticator and CyberQP app ensures secure login processes.IA.L2-3.5.6Eliminates default passwords through automated password rotation and vault protection.

3. Audit and Accountability (AU) CyberQP provides full visibility and audit trails for forensic analysis and compliance validation.
CMMC PracticeHow CyberQP Helps: AU.L2-3.3.1Maintains complete audit trails for privileged account access, actions, and expiration.AU.L2-3.3.2Logs privileged access and creates automated reports to support incident investigations.AU.L2-3.3.5Secure technician vault enables tracking of all actions performed by individual users.

4. System and Information Integrity (SI) CyberQP enhances security monitoring and account oversight to prevent misuse.
CMMC Practice How CyberQP Helps: SI.L2-3.14.1Monitors privileged accounts for anomalies and alerts on suspicious access behavior.SI.L2-3.14.6Facilitates rapid identification and disabling of accounts in the event of compromise.

CyberQP empowers MSPs and IT providers to meet essential CMMC requirements by enforcing least privilege, securing credentials, verifying user identities, and maintaining audit readiness. As a channel-first, MSP-focused PAM solution, CyberQP is a powerful ally in preparing for and maintaining CMMC compliance. 

 

The Latest News & Events