Event 1 (Jan)

by Jon Franks | Apr 22, 2025

When I heard this, I knew immediately how excited this one is going to make many of our partners. CyberQP has just launched its game-changing Zero Trust Helpdesk Security Platform, designed to tackle one of the biggest challenges in IT security: managing all the layers of privileged and end-user access without the headache. 

Let’s face it: cyber threats are getting smarter. Bad actors today are using sophisticated social engineering attacks like Vishing and impersonation to circumvent traditional cybersecurity tools. But with CyberQP’s platform, companies can lock down access, boost productivity, and rest easier knowing their systems are secure. 

A Powerful Duo: QGuard + QDesk

At the heart of this new platform are two powerful tools: QGuard and QDesk. 

QGuard is your go-to solution for Privileged Access Management (PAM). It eliminates standing privileges, reduces the risk of credential-based attacks, and ensures technicians get only the access they need—when they need it. No more passwords to steal or stale admin accounts floating around.

QDesk takes End-User Access Management (EUAM) to the next level. It simplifies identity verification, manages password resets, and streamlines secure access for end users. Best part? It integrates seamlessly with your existing PSA tools like ConnectWise and Autotask.  

End-User Elevation: A Game Changer

We get it—sometimes end users need admin access to get their jobs done. But granting full, unrestricted access? That’s a risk no one wants to take. That’s where End-User Elevation comes in. With this new feature, end users can request time-limited, process-based admin access that’s automatically revoked once they’re done. Technicians can approve just the applications or installations that require elevation, keeping security intact. 

• Auto Approval Rules Engine: Customize automatic approvals for trusted applications.
• Process-Based Elevation: Approve only what’s necessary without exposing the whole system.
• Audit Logs: Maintain complete visibility with detailed records of all elevation requests.

Take a Tour

Why Zero Trust Matters

The CyberQP platform is built with Zero Trust principles at its core. That means no one is trusted by default—every request is verified, every action is logged, and access is always limited to the bare minimum required. 

This approach drastically reduces the attack surface, preventing ransomware attacks, credential theft, and other malicious activities. 

See It In Action