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Privacy Policy
PRIVACY POLICY Effective date: November 2021 CyberQP (“us”, “we”, or “our”) operates the www.cyberqp.com website (the “Service”). This page informs you of our policies regarding the collection, use, and disclosure of personal […]
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Solution Briefs
QDesk
In this solution brief, learn about the key features of QDesk and what QDesk protects you from.
Blog Posts
New Feature Release – Datto Autotask Integration
We are very excited to announce the beta release of our integration with Datto Autotask. This integration will greatly reduce the time to service password resets and other accounts management tickets within Datto Autotask. You will also be able to increase your help-desk security by leveraging the CyberQP identity verification solution.
Blog Posts
January 10, 2022: New Features Released
For this January release update we are pleased to announce the release of increased flexibility for end-user identity verification. Identity verification can now be used for any contact in Connectwise Manage who has a mobile and/or email address even if they are not matched to a CyberQP account. In addition, on the CyberQP dashboard identity verification can be used with only a mobile phone number or email address rather than requiring both. For the Connectwise integration we have improved the contact matching criteria to include First and Last Name matching if the email address does not match or is missing. In the self-serve system we now support French for end-user facing translations. Lastly, for Alerts we are now batching all privileged account auditing alerts into a single email that is sent once per hour if there is anything to report.
Blog Posts
October 5, 2021: New Feature Release
Excited to announce the release of our new integration with Hudu. At CyberQP it is our goal to provide flexibility for our customers and now the choice is yours for password vaults with IT Glue, Hudu or CyberQP.
Blog Posts
CyberQP SSPR vs. Microsoft 365 SSPR: Which One Has Serious End-User Gaps?
The ability to provide a Self-Service Password Reset (SSPR) to your end-users is a major boon for the efficiency of your help desk. Password reset tickets can easily overwhelm, taking technician time away from high priority tasks.
Blog Posts
How Do I Protect My MSP from Being Hacked?
It seems like everything is getting hacked these days. Cybercrime is on the rise, which causes a lot of sleepless nights, especially for MSPs. How can you ensure that a hacker won’t have easy access to everything you manage?
Blog Posts
July 8, 2021: New Feature Release
We are very excited to announce on-boarding automation is here. You can now fully automate the on-onboarding of the self-serve password reset system with Active Directory and Office 365. Also, the ability to automate the on-boarding of privileged local accounts is here.CyberQP made a substantial effort in this release to make the product more flexible and easier to deploy by improving the agent deployment process and supporting additional customer setup configurations. We are constantly analyzing customer feedback and incorporating them into all our feature updates.
Blog Posts
April 7, 2021: New Feature Released
The Connectwise Manage Integration is finally here! Improve the efficiency of your service desk by allowing technicians to get access to essential features without leaving their Connectwise service ticket. Reclaim your help desk efficiency by minimizing the time it takes to resolve password reset tickets, unlock accounts and securely verify the identifies of your customers.