QTech Mobile App: End User Elevation Requests

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  4. CyberQP (formerly Quickpass Cybersecurity) Enhances MSP Cybersecurity Programs with New Just-in-Time Privileged Account Feature

CyberQP, a leading provider of Privileged Access Management and Helpdesk Security Automation for Managed Service Providers (MSPs), has announced the release of Just-in-Time (JIT) privileged account creation for Active Directory. This new capability enables MSPs with more robust control over access to their privileged accounts. CyberQP has since released an in depth webinar dedicated to the process of creating these accounts and passwords on-demand when technicians need them.

With this new feature, CyberQP partners can temporarily enable and revoke privileged access as needed, offering an ideal solution for MSPs to limit exposure of their privileged accounts, prevent insider threats, and position themselves for co-managed IT agreements.

As small-and-medium sized businesses (SMBs) observe cyber criminals adopting identity-based tactics to target an organization’s administrative and privileged accounts, MSPs and SMBs need a scalable, dynamic solution that mitigates their risk and guarantees clear visibility into activity related to privileged accounts.

CyberQP’s JIT account creation feature empowers MSPs to create temporary privileged accounts for individual users, which automatically rotate credentials and disable themselves upon expiration. Moreover, JIT accounts are organized to create an easy-to-track audit log that attributes activity to individual people, enhancing accountability and compliance.

“The MSP business model is insecure by default from a standing privilege perspective,” said Jimmy Hatzell, VP of Revenue at CyberQP, “So now there is a move to ‘zero standing privilege” using Just-In-Time Accounts. Basically instead of having all these accounts active, they are only created and activated when in use, with least privilege.”

CyberQP’s latest innovation follows an announcement that the company successfully raised an additional $12 million in funding.

Watch a Demo

Who Benefits?

  • Technicians: Manage requests on the go without needing dashboard access
  • MSP Owners: Faster adoption of privilege management features across customers
  • End Users: Reduced wait times for elevation approvals

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This release expands the QTech mobile app beyond just JIT account management, giving partners a more complete tool for managing privileged access wherever work happens. Whether approvals are needed after hours, between customer appointments, or while supporting multiple environments, elevation requests remain controlled, auditable, and easy to manage, without requiring dashboard access.

Want to see how this works in practice or discuss how it fits into your environment?

  • Speak with Sales to get a walkthrough of End User Elevation Requests in the QTech mobile app and see how it integrates with your existing CyberQP deployment.

  • Speak with your Partner Success Manager to review enablement options, rollout best practices, and how to activate this feature across your customer base.