PAM & Identity Security Buyer’s Guide

PAM & Identity Security Buyer’s Guide

The Buyer’s Guide to Privileged Access & Identity Security

Most security demos are built to impress, not to work in real environments. This guide helps you evaluate privileged access and identity security tools based on real risk, real workflows, and the questions vendors hope you don’t ask. Use it to cut through the noise and choose a solution that actually reduces breach exposure across your helpdesk, endpoints, and users.

Access the Guide

    The Real Problem You’re Trying to Solve

    QGuard

    Achieving Zero Standing and Least Privilege

    Our PAM offering removes standing admin rights and replaces them with just-in-time, time-bound elevation for both technicians and end users. Access is granted only for the specific task or session needed, then automatically revoked, eliminating privilege creep and reducing the blast radius if an account is compromised.

    Building a Moving Target Defense

    CyberQP continuously rotates credentials, removes static access paths, and prevents shared or stale privileges from lingering in the environment. By making credentials temporary, access dynamic, and privileges ephemeral, attackers lose the persistent footholds they rely on for lateral movement.

    Eliminating Unauthorized Access

    We close the gaps attackers exploit by enforcing identity verification before any password reset, elevation, or access approval occurs. By embedding verification directly into helpdesk and endpoint workflows, IT teams prevent impersonation, social engineering, and unauthorized privilege requests before they ever become a risk.

    Meeting Compliance and Cyber Insurance Requirements

    Every access request, approval, verification, and elevation is automatically logged and tied to a verified identity. This gives IT and security teams exportable audit trails that prove least privilege enforcement, identity assurance, and access control for frameworks like SOC 2, HIPAA, NIST, and for cyber insurance evidence requirements.

    The Hidden Risks You Might Be Ignoring

    Hidden Risk
    Why It Matters
    Just in time access

    Standing admin access

    Creates persistent pathways for lateral movement—even after offboarding.

    In-Bound Admin Rights

    Weak Offboarding

    Disables email but leaves access rights in AD, SaaS, or cloud systems.

    Automated Credential Rotation

    Shared Credentials

    Prevents accountability and makes audit trails meaningless.

    Privileged Account Discovery & Monitoring

    Orphaned Accounts

    Common after M&A, terminations, or contractor churn. Easy entry point for attackers.

    Privileged Identity & Access Governance (RBAC & Audits)

    Over-Permissioned Service Accounts

    Often excluded from audits but capable of high-impact actions.

    partner stories

    See Why Our Parters Trust CyberQP

    Discover how help desks using CyberQP are securing their identity-based attack surfaces, eliminating standing privileges, and staying ahead of evolving threats. Experience the confidence that comes with a Zero Trust approach. 

    “CyberQP has helped bring a large amount of value to our clients, frees my techs to do more things, and keeps our customers — which [gives us] real peace of mind.”

    -John Douglas

    “It’s been phenomenal. Everyone was super helpful all the way through… I feel like they’re more invested in us than we’re invested in them.

    – RODDY BERGERON

    “[CyberQP] gives us the peace of mind knowing that we’re evolving, we’re rotating [privileged account passwords]…we’re making sure that things are different enough that we’ve reduced that potential attack surface.

    – RAFFI JAMGOTCHIAN

    “We’ve rolled out the agent to almost every managed customer. We implement password changes to uphold their agreement to their errors, omissions and professional liability policy.

    – MICHAEL GOLDSTEIN

    “We were looking for automation more than anything else in our security stack. CyberQP brought that to the table. They allowed us to automate admin password changes, rotate them, and know that we have that comfort.

    – ATUL BHAGAT

    MSP Incident Insights

    The Buyer’s Guide to Privileged Access & Identity Security

      PAM & Identity Security Buyer’s Guide

      ISO 27001:2002 Product Control Mappings

      EBOOK

      ISO/IEC 27001:2022 CONTROL MAPPINGS

      1. Home
      2. Product Release

      See How CyberQP Aligns

      Meeting ISO/IEC 27001 requirements around access control, authentication, and least privilege is challenging without the right tooling in place. This product control mapping shows how CyberQP’s solutions help IT teams reduce risk and produce clear audit evidence.

      MSP Incident Insights

      How CyberQP Supports ISO/IEC 27001:2022

      Privileged Account Just-in-Time (JIT) Access

      Controls: 5.16, 5.18, 8.02

      The Gap: ISO/IEC 27001 requires organizations to tightly control privileged access, enforce least privilege, and ensure that elevated access is granted only when necessary. Standing admin accounts and shared credentials increase the risk of unauthorized access and audit findings.

      CyberQP’s QGuard eliminates standing privileged access by issuing credentials only when needed through Just-in-Time (JIT) workflows. Access is time-bound, fully audited, and tied to individual technicians, reducing credential exposure while giving IT teams clear evidence of least-privilege enforcement during audits.

      Just in time access

      Passwordless Authentication, Identity Verification & Auditing

      Controls: 5.17, 8.05, 8.15

      The Gap: ISO/IEC 27001 emphasizes secure authentication, identity management, and activity logging. Password-based workflows and weak identity verification increase the risk of unauthorized access and make it harder to prove control effectiveness.

      CyberQP replaces password-based privileged workflows with passwordless authentication, strong identity verification, and comprehensive logging. Every access request, approval, and action is tracked and auditable, giving IT teams clear evidence of who accessed what, when, and why, without relying on shared credentials or insecure processes.

      Activate JIT

      Endpoint Privilege Management & Elevation Controls

      Controls: 5.15, 5.18, 8.02

      The Gap: Maintaining least privilege at the endpoint level is difficult without disrupting users. ISO/IEC 27001 requires organizations to limit privileged access while still enabling legitimate business tasks.

      CyberQP provides controlled elevation workflows, Audit Mode visibility, and policy-based approvals for applications and processes. IT teams can confidently remove local admin rights, approve only what’s necessary, and demonstrate controlled privilege escalation without increasing help desk volume or end-user friction.

      Password notifications
      MSP Incident Insights

      Download the ISO/IEC 27001:2022 Mappings and Prove Your Access Controls

        How Modern MSPs Simplify Onboarding of New Customers

        How Modern MSPs Simplify Onboarding of New Customers

        Simplifying Security with Password Rotation Policies

        We’re thrilled to announce a powerful new feature in our Privilege Access Management (PAM) Platform at CyberQP—Password Rotation Policies. This innovation is designed for Managed Service Providers (MSPs) handling privileged account security, especially those managing dozens, hundreds, or even thousands of clients. With CyberQP’s Password Rotation Policies, MSPs can define, manage, and apply password rotation settings across multiple customers from a single dashboard. No more setting up rotation rules individually—now, you can create a policy once and apply it globally.

         

        Simplify Onboarding

        Why This Matters for MSPs

        Save Time & Reduce Manual Work

        1. MSPs can now set it and forget it—define rotation rules once and apply them to multiple customers automatically.
        2. Enhanced Security: With global rotation policies in place, you can ensure that every account adheres to the latest security standards, minimizing vulnerabilities across your client base.
        3. Regulatory Compliance: Many industries require strict compliance with security protocols. Implementing standardized password policies can help you meet these regulations efficiently.
        4. Reduced Risk of Human Error: By standardizing password settings across multiple customers, you minimize the likelihood of inconsistencies and human mistakes that can lead to security breaches.

         

        Key Features of Password Rotation Policies

        1. Global Rotation Policies

          MSPs can now create global rotation policies for admin and service accounts. This feature allows you to establish a uniform password rotation schedule that can be applied to multiple customers in just a few clicks, streamlining your management process.

        2. Default Policy for New Customers

          Setting a default policy ensures that every new customer account created in CyberQP automatically adheres to your established security standards. This proactive approach simplifies onboarding and strengthens security from the outset.

        3. Standardization Across Customers

          By defining consistent rotation settings, you can maintain high security levels across your entire customer base. This uniformity reduces the risk of discrepancies and ensures that every account remains protected.

        4. Streamlined Management for Large MSPs

          For MSPs juggling dozens, hundreds or even thousands of customers, this feature is a game-changer. It allows for efficient password management, freeing up your team to focus on delivering exceptional service and support to your clients.

         

        Empowering Your Team

        Permissions for managing Password Rotation Policies are limited to admin roles on the QGuard plan, ensuring that only authorized personnel can implement and modify settings. This additional layer of security helps you maintain control over critical account management functions.

         

        Why Choose CyberQP?

        The introduction of Password Rotation Policies on CyberQP marks a significant advancement in account security and operational efficiency for MSPs. By centralizing control over password settings, we empower you to safeguard your customers’ accounts while simplifying your operational processes. 

        Are you ready to elevate your security practices and streamline your account management? Log into your CyberQP account today and implement Password Rotation Policies across your customer base! 

        For more information, reach out to our support team or visit our documentation. Together, let’s secure the future of your clients and your business. 

        Stay secure and happy managing! 

        — 

        CyberQP redefines help desk security through privileged access management, help desk verification, and user privilege elevation. We empower MSPs and IT professionals to eliminate standing privilege risks, enforce compliance, and streamline operations. Committed to “Empowering Access, Redefining Privilege,” CyberQP protects accounts, credentials, and identity verification with innovative, efficient solutions. Learn more at https://cyberqp.com/tours/ 

         

        How Modern MSPs Simplify Onboarding of New Customers

        CyberQP (formerly Quickpass Cybersecurity) Enhances MSP Cybersecurity Programs with New Just-in-Time Privileged Account Feature

        CyberQP, a leading provider of Privileged Access Management and Helpdesk Security Automation for Managed Service Providers (MSPs), has announced the release of Just-in-Time (JIT) privileged account creation for Active Directory. This new capability enables MSPs with more robust control over access to their privileged accounts. CyberQP has since released an in depth webinar dedicated to the process of creating these accounts and passwords on-demand when technicians need them.

        With this new feature, CyberQP partners can temporarily enable and revoke privileged access as needed, offering an ideal solution for MSPs to limit exposure of their privileged accounts, prevent insider threats, and position themselves for co-managed IT agreements.

        As small-and-medium sized businesses (SMBs) observe cyber criminals adopting identity-based tactics to target an organization’s administrative and privileged accounts, MSPs and SMBs need a scalable, dynamic solution that mitigates their risk and guarantees clear visibility into activity related to privileged accounts.

        CyberQP’s JIT account creation feature empowers MSPs to create temporary privileged accounts for individual users, which automatically rotate credentials and disable themselves upon expiration. Moreover, JIT accounts are organized to create an easy-to-track audit log that attributes activity to individual people, enhancing accountability and compliance.

        “The MSP business model is insecure by default from a standing privilege perspective,” said Jimmy Hatzell, VP of Revenue at CyberQP, “So now there is a move to ‘zero standing privilege” using Just-In-Time Accounts. Basically instead of having all these accounts active, they are only created and activated when in use, with least privilege.”

        CyberQP’s latest innovation follows an announcement that the company successfully raised an additional $12 million in funding.