SentinelOne Breach Reveals Modern Access Risk | CyberQP Blog

SentinelOne Breach Reveals Modern Access Risk | CyberQP Blog

When SentinelOne disclosed a breach in mid-2024, it offered a broader insight into today’s cybersecurity challenges: even robust endpoint detection and response (EDR) platforms benefit from complementary access governance layers. The breach, stemming from a misconfigured third-party analytics integration, underscores the vulnerability of sensitive metadata when proper privilege controls are not in place.

To their credit, SentinelOne responded with transparency and urgency, filing a public SEC 8-K and initiating remediation steps. The incident offers a timely reflection on how privilege creep and unmonitored non-human identities can unintentionally expand an organization’s risk surface.

When SentinelOne disclosed a breach in mid-2024, it offered a broader insight into today’s cybersecurity challenges: even robust endpoint detection and response (EDR) platforms benefit from complementary access governance layers. The breach, stemming from a misconfigured third-party analytics integration, underscores the vulnerability of sensitive metadata when proper privilege controls are not in place.

To their credit, SentinelOne responded with transparency and urgency, filing a public SEC 8-K and initiating remediation steps. The incident offers a timely reflection on how privilege creep and unmonitored non-human identities can unintentionally expand an organization’s risk surface.

Why This Isn’t Just About SentinelOne

Incidents like this are not uncommon and should not be viewed as exclusive to any one provider or platform. In fact, they reinforce a vital lesson: cybersecurity is a shared, layered effort. SentinelOne remains a trusted and effective EDR solution. But like all tools, it works best when integrated into a broader ecosystem that includes Privileged Access Management (PAM).

What the Breach Timeline Suggests

Access Drift Happens

Over time, permissions tied to a third-party analytics tool expanded beyond their intended scope. Known as privilege creep, this access drift can occur silently, particularly in rapidly growing or complex environments.

Visibility Challenges

The exposure likely persisted for some time before being detected. As many IT teams are aware, detecting anomalies—particularly those originating from non-human identities—requires active session monitoring and audit trails, not just endpoint alerts.

Proactive Access Governance Makes a Difference

Once the issue was identified, SentinelOne acted quickly to revoke access and reconfigure permissions. These are essential, practical steps that highlight the value of ongoing access reviews and automated lifecycle management.

The Case for Layering Privileged Access Management

Solutions like CyberQP’s QGuard and QDesk help organizations layer in proactive identity and access controls alongside endpoint defenses:

  • Just-in-Time Access: Reduce risk by granting temporary access for defined tasks.
  • Credential Rotation: Eliminate standing privileges by continuously updating credentials.
  • Non-Human Identity Controls: Secure and monitor service accounts to ensure their permissions don’t accumulate unchecked.
  • Session Logging & Alerts: Provide the visibility necessary to respond quickly to unusual activity.

With these controls in place, organizations can prevent access drift and reduce the chance of unintended exposure.

EDR Is Foundational, Not Final

EDR is indispensable for detecting threats at the endpoint. SentinelOne excels in this domain. Yet incidents like this highlight the importance of pairing EDR with upstream controls, those that govern who has access in the first place. This is echoed by industry reports from Verizon’s DBIR and guidance from CISA, which emphasize the ongoing prevalence of credential-based breaches.

Practical Takeaways for IT Teams

  • Augment Your Endpoint Strategy: Layer PAM to manage identities and access with precision.
  • Automate Entitlement Reviews: Regularly audit and expire permissions that are no longer necessary.
  • Monitor Service Accounts Closely: Non-human identities should be part of your zero-trust strategy.
  • Commit to Least Privilege: Enforce it as a principle across the organization, not just for compliance, but for resilience.

Moving Forward with Confidence

This incident serves as a shared reminder that no one is immune to access risk, not even security leaders. But with tools like QGuard and QDesk, organizations can reinforce their security stack and minimize exposure.

Zero Trust Access Management Platform empowers IT teams to implement scalable and user-friendly privilege controls.

Discover how CyberQP facilitates secure, auditable access across your entire environment.

Book a demo to see QGuard in action.

IT Nation Evolve Q4 2025

IT Nation Evolve Q4 2025

TRADESHOW

IT Nation Evolve Q4 2025

Novemeber 3-5, 2025

Hyatt Regency Orlando

9801 International Dr, Orlando, FL 32819

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What to Expect From This Event

At IT Nation Evolve Q4 2025 in Orlando, attendees can look forward to 3 days of peer groups, strategic planning sessions, and leadership development, all purpose-built for IT business leaders. From role specific workshops to collaborative roundtables, this event helps you sharpen your operations, grow your business, and benchmark your success alongside other top performing service providers.

Event Organizer Details

IT Nation Evolve is a flagship program from ConnectWise, designed to bring MSPs and technology solution providers together in a community driven setting to share insights, improve accountability, and scale with confidence. IT Nation Evolve has grown into one of the most respected MSP leadership communities in the world, with a history rooted in collaboration and transformation.

Event Booth Giveaway:

Sign up here to enter our giveaway! (You must be present at the CyberQP booth to win)

    CyberQP

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    CyberQP partners are equipped with their very own Channel Account Manager to ensure that you are optimized and using our solutions to their full capabilities. We offer onboarding, re-implementation, technical support and MDF programs. Schedule some time with your dedicated Partner Success Manager below.

    SentinelOne Breach Reveals Modern Access Risk | CyberQP Blog

    Why Least Privilege Access Is an IT Team Essential | CyberQP Blog

    Many IT environments still grant broad, persistent access to technicians, contractors, and internal users, often without clear justification or active oversight. These standing privileges may seem convenient, but they represent a major liability. Excessive access expands the attack surface, increases the risk of lateral movement during a breach, and complicates audit readiness.

    Least privilege access (LPA) offers a proven alternative. It ensures users only receive access to the systems and data they need, nothing more, and only when they need it. No more standing admin rights. No more blind spots. This approach significantly reduces risk exposure while helping teams meet compliance standards with minimal disruption.

    For modern IT teams, especially those managing multiple environments or clients, enforcing least privilege access is not just a best practice, it’s the foundation of a strong privileged access management (PAM) strategy

    What Least Privilege Access Really Means

    LPA isn’t about limiting productivity. It’s about aligning access with need, controlling permissions with surgical precision. That means granting the least amount of privilege necessary for a task, and revoking it immediately after.

    When applied consistently, least privilege prevents privilege creep, limits exposure in the event of a credential compromise, and helps block unauthorized lateral movement across networks. For helpdesk teams, this means moving away from shared or persistent admin accounts in favor of just-in-time (JIT) access with strong identity verification and full session logging.

    With the right privileged access management platform in place, enforcing least privilege becomes efficient, scalable, and audit-ready, a critical advantage for fast-moving IT teams.

    The Business Case for Enforcing Least Privilege

    1. Contain Identity-Centric Threats:
    According to Expel’s Threat Report, 68% of security investigations now involve identity-based threats, and incidents involving compromised credentials are on the rise. Limiting access based on the principle of least privilege dramatically shrinks the potential blast radius of a stolen account, reducing attacker mobility and dwell time.

    2. Meet Compliance and Insurance Requirements:
    Frameworks like CIS Controls, HIPAA, and SOC 2 emphasize minimizing privilege, enforcing strong identity controls, and maintaining audit trails. Least privilege access supports these goals by restricting access and generating the documentation needed for compliance and cyber insurance eligibility.

    3. Improve Operational Efficiency:
    Teams that rely on manual access provisioning are often overwhelmed with low-value requests and account cleanups. Implementing least privilege access with self-serve, policy-based approvals cuts through this noise. It gives technicians the access they need to do their jobs without overwhelming system admins or opening the door to unnecessary risk.

    4. Scale Securely with Your Business:
    As MSPs and internal IT teams scale, so do access needs. Without automation and structure, managing user privileges across multiple environments becomes unmanageable. By integrating least privilege access into a modern privileged access management platform like CyberQP, IT leaders can enforce consistent policies across clients, departments, and regions.

    Common Barriers and How to Overcome Them

    Despite the benefits, many organizations delay adopting least privilege access due to perceived complexity or resource constraints. Here’s how to tackle the most common obstacles.

    • Limited Visibility: Begin by auditing who has access to what. Many teams are surprised by how many dormant or over-permissioned accounts exist. This visibility is a cornerstone of any serious privileged access management effort.

    • Cultural Pushback: Change can be met with resistance, especially if admins believe least privilege access will slow them down. Emphasize how tools like CyberQP streamline secure access through JIT elevation and fast, verified approvals.

    • Tool Limitations: Older systems may not support fine-grained or time-based access. Choosing the right PAM solution, one built for MSPs and hybrid IT environments, is key. CyberQP is purpose-built to address these challenges while maintaining operational agility.

    Why It Matters Now

    SMBs and MSPs face more pressure than ever, from regulators, insurers, and attackers alike. According to the Verizon DBIR, 88% of ransomware breaches involve SMBs, and over half stem from compromised credentials. Cyber insurance providers are now requiring strong PAM practices to maintain coverage, including zero standing privileges and audit-ready controls.

    With identity as the new perimeter, access is the new vulnerability. Enforcing least privilege access is no longer optional; it’s essential. CyberQP enables teams to adopt this strategy with confidence, combining ease of use with enterprise-grade security.

    Learn how CyberQP helps enforce least privilege access and transform your approach to privileged access management. Explore our platform and book a demo today.

    CyberQP and Pax8 Accelerate Global Growth Across APAC, ANZ, and North America

    CyberQP and Pax8 Accelerate Global Growth Across APAC, ANZ, and North America

    Vancouver, B.C., Canada – (BUSINESS WIRE) CyberQP, a leader in Zero Trust Helpdesk Security, today announced the expansion of its relationship with Pax8, the leading cloud commerce marketplace. CyberQP and Pax8, together, will accelerate growth and extend access to CyberQP solutions across the APAC, ANZ, and North American regions.

    This global expansion is the result of growing demand for CyberQP’s comprehensive platform, which consolidates privileged access management (PAM) and end-user access management (EAUM) into a single, easy-to-use solution for help desk security.

    “Pax8 will be instrumental in helping us scale across the MSP ecosystem, and we’re thrilled to build on that momentum globally,” said Mateo Barraza, CyberQP CEO. “Together, we’re making Zero Trust security accessible, practical, and profitable for service providers around the world.”

    Through this expanded alliance, MSPs and IT providers in the Asia-Pacific (APAC), Australia/New Zealand (ANZ), and broader North American (NORAM) regions will gain access to CyberQP’s suite of helpdesk security solutions directly through the Pax8 marketplace. This includes core offerings such as:

    • QGuard – Privileged Access Management (PAM) provides a comprehensive platform designed to eliminate standing privileges, minimize attack surfaces, and simplify secure access. By enabling just-in-time access and enforcing role-based permissions, QGuard ensures least privilege is applied by default. High-risk administrative and service account credentials are automatically rotated, mitigating risks from insider threats, keylogging, and credential-stuffing attacks. 
    • QDesk – End-User Access Management (EUAM) streamlines end-user elevation, identity verification, password resets, and account management into one powerful platform. Eliminate standing privileges, verify identities instantly, and empower users to resolve issues on their own—while IT handles account tasks effortlessly within the ticketing system.

    “CyberQP delivers the kind of security innovation that’s purpose-built for the MSP channel,” said Rob Rae, Corporate Vice President of Community and Partner Experience. “This expansion into new markets enables our global partners to better protect their customers while driving operational efficiency and growth.”

    As cyber threats continue to evolve, access to CyberQP solutions on the Pax8 Marketplace ensures IT service providers across the globe have the tools they need to meet compliance mandates, reduce risk, and protect critical infrastructure, without adding complexity or overhead.

    About Pax8

    Pax8 is the technology marketplace of the future, linking partners, vendors and small to midsized businesses (SMBs) through AI-powered insights and comprehensive product support. With a global partner ecosystem of nearly 40,000 managed service providers, Pax8 empowers SMBs worldwide by providing software and services that unlock their growth potential and enhance their security. Committed to innovating cloud commerce at scale, Pax8 drives customer acquisition and solution consumption across its entire ecosystem.

    About CyberQP

    CyberQP redefines Zero Trust Helpdesk Security with leading-edge Privileged Access Management (PAM) and End-User Access Management (EUAM) solutions. This unified platform enables secure elevated access for both technicians and end users, along with robust self-serve and identity verification capabilities. Backed by SOC 2 Type 2 certification, CyberQP empowers IT professionals to eliminate identity and privileged access security risks, enforce compliance, and enhance operational efficiency. Learn more at www.cyberqp.com

    Media Contact

    Paul Redding

    SVP, Channel Marketing & Community

    [email protected]

    CyberQP Secures Continued Support from CIBC Innovation Banking to Drive Global Growth and Product Innovation

    CyberQP Secures Continued Support from CIBC Innovation Banking to Drive Global Growth and Product Innovation

    Vancouver, British Columbia–(BUSINESS WIRE)–CyberQP, the leading provider of Zero Trust Helpdesk Security solutions, today announced the continued support of its long-standing relationship with CIBC Innovation Banking. The support comes as CyberQP scales its operations globally and accelerates its mission to transform IT teams secure access and streamline operational workflows.  CyberQP’s platform helps organizations secure technician and end-user access, reduce cyber risk, and improve helpdesk efficiency through a unified Zero Trust approach 

    Founded in 2019, CyberQP is a rapidly growing venture-backed Software as a Service (SaaS) provider of Helpdesk Security Automation and Privileged Access Management (PAM) solutions. Originally designed for Managed Service Providers (MSPs), CyberQP’s solutions are widely used by internal IT teams across industries to strengthen access controls, reduce operational friction, and meet compliance requirements.  

    CIBC Innovation Banking’s continued partnership enables CyberQP to advance its relentless pace of product innovation in the Privileged Access Management (PAM) space while sharpening its focus on the compliance vertical, addressing a growing demand from both service providers and internal IT departments. “With CIBC’s continued support, we’re accelerating our mission to simplify helpdesk operations and elevate security standards for IT teams worldwide,” said Mateo Barraza, CEO and co-founder of CyberQP. “This relationship has been instrumental in helping us scale innovation and deliver greater value to our customers. This latest round of financing amplifies that impact.” 

    “We’re proud to support CyberQP as they continue to enhance their platform and broaden their global impact,” said Joe Timlin, Managing Director, CIBC Innovation Banking. “Their purpose-built approach to PAM addresses a critical and growing need across IT teams, positioning them strongly for continued success.” 

    About CIBC Innovation Banking 

    CIBC Innovation Banking partners with entrepreneurs and their investors to help them achieve their ambitions each and every day. With a coast to coast market presence in Canada and the United States, we strive to make capital accessible so that leaders driving our innovation economy forward can thrive. Beyond CIBC’s growth capital, our team has a robust network of investors, extensive experience in tailoring financing solutions and providing advice throughout your lifecycle. Learn more at www.innovationbanking.cibc.com

    About CyberQP

    CyberQP redefines Zero Trust Helpdesk Security with leading-edge Privileged Access Management (PAM) and End-User Access Management (EUAM) solutions. The platform enables secure elevated access for both technicians and end users, along with robust self-serve and identity verification capabilities. Backed by SOC 2 Type 2 certification, CyberQP empowers IT professionals to eliminate identity and privileged access security risks, enforce compliance, and enhance operational efficiency. The mission is simple: “Empowering Access, Redefining Privilege” for help desks around the globe. Learn more at www.cyberqp.com

    Media Contact:

    Rae Turner

    Sr. Director of Digital

    CyberQP

    [email protected]

    www.cyberqp.com