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Post Date: June 3, 2025

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Vancouver, British Columbia–(BUSINESS WIRE)–CyberQP, the leading provider of Zero Trust Helpdesk Security solutions, today announced the continued support of its long-standing relationship with CIBC Innovation Banking. The support comes as CyberQP scales its operations globally and accelerates its mission to transform IT teams secure access and streamline operational workflows.  CyberQP’s platform helps organizations secure technician and end-user access, reduce cyber risk, and improve helpdesk efficiency through a unified Zero Trust approach 

Founded in 2019, CyberQP is a rapidly growing venture-backed Software as a Service (SaaS) provider of Helpdesk Security Automation and Privileged Access Management (PAM) solutions. Originally designed for Managed Service Providers (MSPs), CyberQP’s solutions are widely used by internal IT teams across industries to strengthen access controls, reduce operational friction, and meet compliance requirements.  

CIBC Innovation Banking’s continued partnership enables CyberQP to advance its relentless pace of product innovation in the Privileged Access Management (PAM) space while sharpening its focus on the compliance vertical, addressing a growing demand from both service providers and internal IT departments. “With CIBC’s continued support, we’re accelerating our mission to simplify helpdesk operations and elevate security standards for IT teams worldwide,” said Mateo Barraza, CEO and co-founder of CyberQP. “This relationship has been instrumental in helping us scale innovation and deliver greater value to our customers. This latest round of financing amplifies that impact.” 

“We’re proud to support CyberQP as they continue to enhance their platform and broaden their global impact,” said Joe Timlin, Managing Director, CIBC Innovation Banking. “Their purpose-built approach to PAM addresses a critical and growing need across IT teams, positioning them strongly for continued success.” 

About CIBC Innovation Banking 

CIBC Innovation Banking partners with entrepreneurs and their investors to help them achieve their ambitions each and every day. With a coast to coast market presence in Canada and the United States, we strive to make capital accessible so that leaders driving our innovation economy forward can thrive. Beyond CIBC’s growth capital, our team has a robust network of investors, extensive experience in tailoring financing solutions and providing advice throughout your lifecycle. Learn more at www.innovationbanking.cibc.com

About CyberQP

CyberQP redefines Zero Trust Helpdesk Security with leading-edge Privileged Access Management (PAM) and End-User Access Management (EUAM) solutions. The platform enables secure elevated access for both technicians and end users, along with robust self-serve and identity verification capabilities. Backed by SOC 2 Type 2 certification, CyberQP empowers IT professionals to eliminate identity and privileged access security risks, enforce compliance, and enhance operational efficiency. The mission is simple: “Empowering Access, Redefining Privilege” for help desks around the globe. Learn more at www.cyberqp.com

Media Contact:

Rae Turner

Sr. Director of Digital

CyberQP

[email protected]

www.cyberqp.com

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Key Features

  • Full Feature Parity: Import users, manage JIT accounts, enforce privileged access policies, and use all existing CyberQP capabilities with no compromises.

  • Simple Setup: Connect GCC High customers directly from the dashboard with a guided configuration flow. No special infrastructure or complex integrations required.

  • Expand Your Addressable Market: Previously unsupportable customers can now be fully managed, allowing you to serve defense contractors, government subcontractors, and regulated industries.

  • Competitive Differentiation: GCC High support is uncommon among PAM and helpdesk security tools. CyberQP partners can now win business that competitors cannot serve.

Who Benefits?

  • Technicians: Manage requests on the go without needing dashboard access
  • MSP Owners: Faster adoption of privilege management features across customers
  • End Users: Reduced wait times for elevation approvals

Learn More

This release extends the full CyberQP platform into Microsoft GCC High environments, allowing partners to secure and manage high-compliance customers without changing tools or workflows. GCC High customers can now be managed directly from the CyberQP dashboard with the same privileged access controls, auditability, and Just-in-Time workflows used across standard Microsoft 365 environments.

Whether you’re supporting defense contractors, government subcontractors, or customers with strict data sovereignty requirements, GCC High environments can now be secured consistently.

Want to see how this fits into your environment?

  • Speak with Sales to get a walkthrough of our GCC High Support and understand how full feature parity applies to your customer base.

  • Speak with your Partner Success Manager to review enablement options, best practices, and how to activate GCC High support across your tenants.