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Duo for End-User Identity Verification | CyberQP Product Release

Duo for End-User Identity Verification | CyberQP Product Release

by | Feb 26, 2026 | Blog Posts, Product Release

A Smarter Way to Verify End-User Identity

CyberQP is expanding identity-first security controls with a new identity verification option, Duo Security. This targeted release enables MSPs and IT teams to standardize on Duo Push for end-user identity validation during support interactions, extending existing MFA investments directly into helpdesk workflows.

As social engineering attacks increasingly target service desks, identity verification can no longer rely on knowledge-based questions or caller familiarity. Verification must be immediate and auditable.

Why We Built This

Verifying end-user identity is one of the most critical controls in preventing unauthorized password resets, privilege elevation, and sensitive configuration changes. CyberQP already supports multiple verification methods, however, many partners requested the ability to leverage Duo, their trusted MFA provider, as part of helpdesk validation workflows.

How It Works

When a technician initiates an identity verification request:

  1. The end user receives a Duo Push notification on their enrolled device.
  2. The user approves or denies the request.
  3. The result is immediately reflected inside CyberQP.

Technicians receive clear confirmation before proceeding with password resets, account unlocks, or privileged actions. Check out our KB article, Verify End-User Identity with DUO, for more technical information.

Key Benefits

  • Leverage Existing MFA Investments
    You can use Duo for identity verification without deploying new tools or reeducating customers.

  • Stronger Protection Against Social Engineering
    Duo Push adds a trusted, user-approved verification step before sensitive actions are taken.

  • Faster, More Confident Support Interactions
    Technicians can verify identity quickly and proceed with confidence.

  • Consistent Experience Across Platforms
    Duo verification is already a trusted authentication method you customers are used to.

Designed for Real-World Environments

This feature was built to align with how you operate at scale:

  • Automatically associates end users with their Duo accounts

  • Provides clear guidance when users are not enrolled or setup is incomplete

  • Ensures verification events are recorded for visibility and auditing

 

To learn more about Duo Push identity verification, book a demo today.

20% Off Zero Trust Access Management | CyberQP Special Offer

20% Off Zero Trust Access Management | CyberQP Special Offer

by | Feb 25, 2026 | Articles

Book Your Demo Today & Receive 20% Off CyberQP Solutions

Secure privileged and end-user access with CyberQP’s Zero Trust Management Platform. Get a tailored walkthrough of how CyberQP helps your team reduce risk, improve access control, and support users faster. *Offer valid through 3/31/26

[email protected]

1-(888) 384-0566

    20% Off for A Limited Time

    In this guided walkthrough, you’ll see how CyberQP secures privileged and end-user access with Zero Trust controls designed for real service desk workflows, so your team can strengthen security without slowing support. You’ll leave with recommended use cases, a fit assessment for your environment, and clear next steps.

    We’ll show you how to:

    • Verify identity before helpdesk actions
    • Eliminate shared credentials and standing privilege
    • Automate privileged account security workflows
    • Streamline technician onboarding and offboarding
    • Improve audit readiness and compliance posture

    What you’ll get:

    • A tailored walkthrough based on your environment and goals

    • A live look at CyberQP’s Zero Trust Access Management Platform

    • Real use cases for privileged and end-user access management

    • Time for Q&A with a CyberQP specialist

    • 20% off qualifying CyberQP solutions when you book by 3/31/26

    Schedule Now
    The Latest News & Events

    Cyber Insurance Readiness Checklist

    Cyber Insurance Readiness Checklist

    by | Feb 25, 2026 | eBooks

    Get Ahead of Insurance Season

    Before applications start hitting your inbox, take two minutes to pressure-test your environment. This printable, shareable Cyber Insurance Checklist helps you quickly assess MFA enforcement, privileged access controls, logging and evidence readiness, and deprovisioning workflows.

    Download Now

    See How Ready You Really Are

    Just in time access

    Cyber insurance applications aren’t just about answering “yes.” Underwriters want proof. Our Cyber Insurance Readiness Checklist shows exactly what you’ll be asked and how to demonstrate compliance, from MFA enforcement and privileged access controls to audit-ready evidence and deprovisioning workflows.

    With this checklist, you can:

    • Quickly verify your security posture before applications hit your inbox
    • Ensure every answer is backed by proof, not guesswork
    • Protect your coverage and avoid costly denials

    Above is a sneak peek of the checklist itself, a practical tool you can print, share with your team, and start using today.

    When “Yes” Isn’t Verifiable

    Just in time access

    The application process doesn’t have to be so daunting. CyberQP maps identity and access controls directly to underwriting requirements, ensuring your answers are accurate, defensible, and ready when carriers or auditors request proof.

    MSP Incident Insights

    Don’t wait until it’s too late. This checklist makes it fast and easy to evaluate your environment and ensure you’re prepared for insurance season. Share it with your team, review your controls, and approach applications with confidence. Click below to download your Cyber Insurance Checklist and get ahead today.

    Download Checklist
    Obtain Cyber Insurance Without The Hassle

    Obtain Cyber Insurance Without The Hassle

    by | Feb 23, 2026 | eBooks

    Obtain Cyber Insurance Without The Hassle

    Cyber insurance applications are no longer simple checklists, they’re risk declarations that require proof. Documented enforcement of MFA, privileged access management, identity controls, and audit logging is expected before coverage is approved. This guide breaks down what carriers are really asking, where most applications fail, and how IT leaders can confidently prove compliance. Download the guide to ensure your next application is backed with verifiable evidence.

    Access the eBook

      The State of the Cyber Insurance Market

      According to industry reporting cited in this guide, 70% of ransomware-related claims were denied in 2025 due to misrepresented or unprovable controls. In many cases, organizations had tools in place, but couldn’t produce the logs, policies, or documentation to prove those controls were enforced at the time of the breach.

      If MFA, PAM, or account deprovisioning can’t be demonstrated with evidence, the answer may effectively become “no” when it matters most.

      Just in time access

      When “Yes” Isn’t Enough

      Many organizations check the box for MFA, PAM, or access controls assuming that having the tool in place is enough. It isn’t. Underwriters now expect proof of enforcement, not proof of purchase. That means screenshots of configuration, audit logs tied to real users, documented policies, and evidence that controls were active at the time of a breach.

      Activate JIT

      See How Ready You Really Are

      Password notifications

      Cyber insurance applications aren’t just about answering “yes.” Underwriters want proof. Our Cyber Insurance Readiness Checklist shows exactly what you’ll be asked and how to demonstrate compliance, from MFA enforcement and privileged access controls to audit-ready evidence and deprovisioning workflows.

      With this checklist, you can:

      • Quickly verify your security posture before applications hit your inbox
      • Ensure every answer is backed by proof, not guesswork
      • Protect your coverage and avoid costly denials

      Above is a sneak peek of the checklist itself, a practical tool you can print, share with your team, and start using today.

      Download now
      MSP Incident Insights

      Download the eBook Today

        Pink Whales Foundation Masters

        Pink Whales Foundation Masters

        by | Feb 19, 2026 | Tradeshow

        TRADESHOW

        3rd Annual Pink Whales Foundation Masters

        1. Home
        2. Author archive for: Jared Venson

        Date: April 20, 2026

        Granite Links

        Quincy, MA

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        3rd Annual Pink Whales Foundation Masters

        CyberQP is proud to return as a sponsor of the Pink Whales Foundation golf tournament for the third consecutive year, continuing a partnership rooted in purpose and community impact. The Pink Whales Foundation is dedicated to supporting individuals and families facing financial hardship due to medical challenges, helping ease the burden during some of life’s most difficult moments.

        The 3rd Annual Pink Whales Foundation Masters is more than a day on the course. It brings together MSP leaders, service desk professionals, technology partners, customers, and prospects to rally around a shared cause.

        At CyberQP, security is about protecting people. Sponsoring this event reflects that same commitment beyond technology, standing behind a foundation that delivers real help to real families. We’re honored to tee off for a cause and invite you to join us in making an impact both on the course and in the community.

        What's Included

        Tee Off at One of New England’s Premier Courses! Granite Links Golf Club is a 27-hole championship course ranked among the Top 100 in America, with panoramic views of the Boston skyline and Harbor Islands.

        Whether you’re here for the cause, the camaraderie, or the competition, this event delivers an unforgettable experience in support of the Pink Whales Foundation’s mission to make a real impact for families facing medical hardship. Explore the Granite Links in full here.

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        Monday, April 20th, 2026

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        Registration opens at 7am l Shotgun start at 8am

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        18 holes of championship golf

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        2-Man or 4-Man Scramble

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        CyberQP-hosted green fees

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        On-course contests & prizes

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        Open to MSP executives, Service Desk leaders, and invited partners

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        Masters-Style Jacket Ceremony

        Reserve Your Spot - On Us

        CyberQP is proud to cover all tournament costs for our invited guests. Complete the form below to claim your complimentary registration. Availability is limited and spots will fill quickly.

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