QDesk - Simplified End-User Access Management (EUAM)

Protect Identities. Control Privileges. Empower Users

Eliminate always-on local admin rights and empower end-users with just-in-time access, prevent social engineering attacks with identity verification and boost technician productivity with essential account management all in one-platform

Why Removing Always On-Admin Rights and Verifying End-User Identities Matters

Stop Lateral Attacks

Blocks Malware and Ransomware Installation

Blocks unauthorized processes from running with admin rights, stopping malware before it can take hold or escalate.
Balance Control & Productivity

Prevents Privilege Escalation

Ensures users operate with standard privileges by default and blocks unapproved elevation attempts.
Achieve Least Privilege Security

Prevent Social Engineering & Impersonation Attacks

By confirming user identities before sensitive requests such as credential / MFA resets and privilege changes, IT service desks can ensure assistance is provided only to authorized individuals, protecting the organization from severe security breaches that target IT professionals and their privileged access.
Meet Compliance & Insurance Demands

Meet Compliance & Cyber Insurance Requirements

Compliance frameworks, including NIST 800-53, CIS V8, ISO-27001:2022, CMMC 2.0, and HIPAA, along with many cyber insurance providers, require the removal of local admin rights for end-users to enforce least privilege and to require strong access controls such as identity verification before resetting user credentials.
End User Account Management

QDesk Features

What Gets You There

Feature
Outcome
In-Bound Admin Rights
Endpoint Privilege Management

Eliminate Local Admin Rights Without Sacrificing Productivity: By removing always-on local admin privileges from endpoints while allowing just-in-time, policy-controlled elevation, Endpoint Privilege Management dramatically reduces the attack surface for malware, ransomware, and insider threats, without disrupting users’ ability to perform legitimate tasks.

Just in time access

Identity Verification

Prevent Social Engineering & Impersonation Attacks: Defend IT service desks against social engineering, impersonation, and insider threats that can lead to unauthorized access, data breaches, or privilege escalation. Empower service desk technicians with multiple options to verify end-user identities — including SMS, email, secure push notifications from a branded mobile app, or Microsoft Authenticator.

Prevent

Essential Account Management with PSA Integrations

Efficient Service Desk Management: Boost technician productivity without compromising security by integrating with leading PSA platforms like ConnectWise PSA, Datto Autotask, and Halo PSA, CyberQP enables technicians to verify end-user identities and resolve essential end-user account management tickets directly within the PSA service ticket screen with a single pane of glass.

Deployment API

Compliance Control Mappings

Meet Compliance and Cyber Insurance Requirements: CyberQP includes mappings to many identity security controls to compliance frameworks such as NIST 800-53, CIS V8, CMMC 2.0, HIPPA, and ISO 27001. Allowing organizations to meet both compliance and Cyber Insurance requirements.

How QDesk Works

Endpoint Privilege Management

Simplify Endpoint Privilege Management with Controlled, Temporary Admin Access
Manage Privileged Accounts

End-User Identity Verification

Prevent impersonation and social engineering attacks.

End User Account Management

End-User Account Management

Take the hassle out of account management tickets with powerful, user-friendly features

Integrations: Your Tools, Enhanced

PSA Integrations and Unified Workflows
Provide a single pane of glass experience and higher productivity for service desk engineers with access to both identity verification and essential account management tasks directly in service tickets vs jumping between tools. Integrates directly with ConnectWise PSA, Datto Autotask, and Halo PSA for seamless operations.

Identity Verification Integrations
Gain quick end-user adoption and get up to speed with identity verification faster by leveraging security tools end users already have, including SMS, Email, and Microsoft Authenticator.

IAM System Integrations
Support your entire Microsoft account stack, both on-premise and cloud, including Microsoft Active Directory, Microsoft 365, Microsoft Entra ID, and Microsoft Windows Local Accounts.

partner stories

See Why Our Parters Trust CyberQP

Discover how help desks using CyberQP are securing their identity-based attack surfaces, eliminating standing privileges, and staying ahead of evolving threats. Experience the confidence that comes with a Zero Trust approach. 

“CyberQP has helped bring a large amount of value to our clients, frees my techs to do more things, and keeps our customers — which [gives us] real peace of mind.”

-John Douglas

“It’s been phenomenal. Everyone was super helpful all the way through… I feel like they’re more invested in us than we’re invested in them.

– RODDY BERGERON

“[CyberQP] gives us the peace of mind knowing that we’re evolving, we’re rotating [privileged account passwords]…we’re making sure that things are different enough that we’ve reduced that potential attack surface.

– RAFFI JAMGOTCHIAN

“We’ve rolled out the agent to almost every managed customer. We implement password changes to uphold their agreement to their errors, omissions and professional liability policy.

– MICHAEL GOLDSTEIN

“We were looking for automation more than anything else in our security stack. CyberQP brought that to the table. They allowed us to automate admin password changes, rotate them, and know that we have that comfort.

– ATUL BHAGAT

Get a Customized Demo

Simplify access, strengthen security. Empower your technicians and end users, all from one platform.