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Post Date: April 8, 2025

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Vancouver, B.C., CanadaCyberQP, a leading provider of access management solutions, has launched its Zero Trust Helpdesk Security Platform—combining QGuard for Privileged Access Management (PAM) and QDesk for End-User Access Management (EUAM). This unified solution helps IT teams reduce risk, improve efficiency, and eliminate standing privileges across the organization.

Game-Changing Access Control

A key innovation of the platform is End-User Elevation, which allows users to gain temporary admin access without persistent privileges. By automating approval processes and monitoring activity in real-time, CyberQP dramatically reduces attack surfaces while maintaining security and compliance. 

“We built this platform to address major security gaps caused by always-on access,” said Mateo Barraza, CEO & Co-Founder of CyberQP. “With QGuard and QDesk, businesses can finally enforce true Zero Trust principles across their environments.” 

Platform Highlights

  • Just-in-Time Access: Grant technicians and users time-limited access only when needed—no standing privileges, no exposed passwords. 
  • Credential Rotation: Automatically rotate credentials to prevent stale logins and reduce vulnerability to attacks. 
  • Self-Service Tools: End users can reset passwords and manage accounts without technician intervention, cutting down ticket volume and costs. 
  • Helpdesk Verification: Instantly verify user identities to prevent social engineering and fraud. 
  • Comprehensive Visibility: A unified dashboard delivers insights across privileged and end-user access activity. 

CyberQP integrates with PSA platforms including ConnectWise, Datto Autotask, and Halo PSA, and meets key compliance and cyber insurance requirements with SOC 2 Type 2 certification.

Availability

The CyberQP Zero Trust Helpdesk Security Platform is available now. For more information, visit www.cyberqp.com.

Zero Trust Access Management

About CyberQP

CyberQP redefines Zero Trust Helpdesk Security with leading-edge Privileged Access Management (PAM) and End-User Access Management (EUAM) solutions. Our platform enables secure elevated access for both technicians and end users, along with robust self-serve and identity verification capabilities. Backed by SOC 2 Type 2 certification, we empower IT professionals to eliminate identity and privileged access security risks, enforce compliance, and enhance operational efficiency. Our mission is simple: “Empowering Access, Redefining Privilege” for help desks around the globe.

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Key Features

  • Full Feature Parity: Import users, manage JIT accounts, enforce privileged access policies, and use all existing CyberQP capabilities with no compromises.

  • Simple Setup: Connect GCC High customers directly from the dashboard with a guided configuration flow. No special infrastructure or complex integrations required.

  • Expand Your Addressable Market: Previously unsupportable customers can now be fully managed, allowing you to serve defense contractors, government subcontractors, and regulated industries.

  • Competitive Differentiation: GCC High support is uncommon among PAM and helpdesk security tools. CyberQP partners can now win business that competitors cannot serve.

Who Benefits?

  • Technicians: Manage requests on the go without needing dashboard access
  • MSP Owners: Faster adoption of privilege management features across customers
  • End Users: Reduced wait times for elevation approvals

Learn More

This release extends the full CyberQP platform into Microsoft GCC High environments, allowing partners to secure and manage high-compliance customers without changing tools or workflows. GCC High customers can now be managed directly from the CyberQP dashboard with the same privileged access controls, auditability, and Just-in-Time workflows used across standard Microsoft 365 environments.

Whether you’re supporting defense contractors, government subcontractors, or customers with strict data sovereignty requirements, GCC High environments can now be secured consistently.

Want to see how this fits into your environment?

  • Speak with Sales to get a walkthrough of our GCC High Support and understand how full feature parity applies to your customer base.

  • Speak with your Partner Success Manager to review enablement options, best practices, and how to activate GCC High support across your tenants.