CyberQP Releases Groundbreaking Zero Trust Helpdesk Security Platform to Eliminate Standing Privileges

Vancouver, B.C., Canada — CyberQP, a leading provider of access management solutions, has launched its Zero Trust Helpdesk Security Platform—combining QGuard for Privileged Access Management (PAM) and QDesk for End-User Access Management (EUAM). This unified solution helps IT teams reduce risk, improve efficiency, and eliminate standing privileges across the organization.

A key innovation of the platform is End-User Elevation, which allows users to gain temporary admin access without persistent privileges. By automating approval processes and monitoring activity in real-time, CyberQP dramatically reduces attack surfaces while maintaining security and compliance. 

“We built this platform to address major security gaps caused by always-on access,” said Mateo Barraza, CEO & Co-Founder of CyberQP. “With QGuard and QDesk, businesses can finally enforce true Zero Trust principles across their environments.” 

• Just-in-Time Access: Grant technicians and users time-limited access only when needed—no standing privileges, no exposed passwords. 

• Credential Rotation: Automatically rotate credentials to prevent stale logins and reduce vulnerability to attacks. 

• Self-Service Tools: End users can reset passwords and manage accounts without technician intervention, cutting down ticket volume and costs. 

• Helpdesk Verification: Instantly verify user identities to prevent social engineering and fraud. 

• Comprehensive Visibility: A unified dashboard delivers insights across privileged and end-user access activity. 

CyberQP integrates with PSA platforms including ConnectWise, Datto Autotask, and Halo PSA, and meets key compliance and cyber insurance requirements with SOC 2 Type 2 certification.

The CyberQP Zero Trust Helpdesk Security Platform is available now. For more information, visit www.cyberqp.com.

CyberQP redefines Zero Trust Helpdesk Security with leading-edge Privileged Access Management (PAM) and End-User Access Management (EUAM) solutions. Our platform enables secure elevated access for both technicians and end users, along with robust self-serve and identity verification capabilities. Backed by SOC 2 Type 2 certification, we empower IT professionals to eliminate identity and privileged access security risks, enforce compliance, and enhance operational efficiency. Our mission is simple: “Empowering Access, Redefining Privilege” for help desks around the globe.