QTech Mobile App: End User Elevation Requests

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Post Date: December 19, 2025

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We are excited to announce a major upgrade to CyberQP onboarding and deployment. This update introduces a Guided Onboarding UI Wizard, a Unified Agent Deployment Page, and a smarter Agent Installer. Together, these improvements reduce setup friction, improve deployment visibility, and help MSPs and Service Desks roll out CyberQP faster across all customer environments.

Guided Onboarding UI for Clear, Structured Setup

The new Guided Onboarding UI provides a clear and consistent experience for both new and existing CyberQP partners.

For first time setup, technicians are guided step by step through adding customers, deploying agents, and configuring core features. Each step includes context around what is being configured and why it matters, helping teams complete setup correctly the first time.

For existing partners, the onboarding UI transitions into a deployment progress tracker. This gives teams real time visibility into customer readiness, feature adoption, and remaining deployment tasks across the entire tenant.

With skippable steps, contextual recommendations, and live progress indicators, technicians can quickly see what is complete, what still requires action, and where to go next.

Unified Agent Deployment Page

To simplify deployments across different environments, CyberQP now includes a Unified Agent Deployment Page that centralizes all supported deployment methods in one place.

From this page, technicians can deploy agents using:

  • Manual installation
  • Scripted deployments
  • RMM based rollouts including Datto, ConnectWise, NinjaOne, N Able, Kaseya, and Intune

Deployment scripts are copy ready and automatically populated with customer specific values. A real time agent detection table updates as systems come online and supports manual assignment when metadata is not available.

This centralized approach reduces time spent searching for instructions and improves consistency across single site and multi customer deployments.

Smarter Agent Installer

The CyberQP Agent Installer has been enhanced to remove common deployment friction. Technicians no longer need to locate install tokens, customer IDs, or custom scripts before installation.

Agents can now be installed by providing a customer name or installed without assignment and linked later through the Agents dashboard. The installer retrieves tenant and customer details automatically through the CyberQP API and can create new customers during install when enabled.

Existing installation workflows using agent IDs remain fully supported. Additional improvements include custom script support, region specific installers, automatic restarts, and intelligent customer matching based on integration company names.

What This Means for CyberQP Partners

This updated onboarding and deployment experience delivers:

  • Faster time to value with fewer prerequisites
  • Reduced friction during initial setup and ongoing deployments
  • Clear visibility into onboarding progress across all customers
  • Consistent deployments across environments and RMM tools
  • A foundation for future automation using modern installer architecture

Get Started

Log in to your CyberQP tenant to explore the new Guided Onboarding UI and Unified Agent Deployment Page. 

For guidance on account organization and deployment structure, review the documentation here: 

 https://support.getquickpass.com/hc/en-us/articles/36981297270423-Move-Account-between-Sections-Change-Account-Type 

If you have questions or need help getting started, reach out to the CyberQP support team to see it in action. 

Watch a Demo

Who Benefits?

  • Technicians: Manage requests on the go without needing dashboard access
  • MSP Owners: Faster adoption of privilege management features across customers
  • End Users: Reduced wait times for elevation approvals

Learn More

This release expands the QTech mobile app beyond just JIT account management, giving partners a more complete tool for managing privileged access wherever work happens. Whether approvals are needed after hours, between customer appointments, or while supporting multiple environments, elevation requests remain controlled, auditable, and easy to manage, without requiring dashboard access.

Want to see how this works in practice or discuss how it fits into your environment?

  • Speak with Sales to get a walkthrough of End User Elevation Requests in the QTech mobile app and see how it integrates with your existing CyberQP deployment.

  • Speak with your Partner Success Manager to review enablement options, rollout best practices, and how to activate this feature across your customer base.