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CyberQP QDesk Whitepaper

CyberQP QDesk Whitepaper

by | Apr 29, 2025 | White Papers

QDesk Whitepaper

QDesk

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Stronger Security Starts with Zero Trust

Zero Trust Access Management

CyberQP makes Zero Trust simple and effective. Our platform verifies every access request and enforces least privilege access, so users only get what they need, when they need it, nothing more.

With built-in tools like QGuard for secure, time-limited technician access and QDesk for smart end-user privilege management, CyberQP helps you reduce risk, stop ransomware, and block credential-based attacks before they start.

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The Complete Guide to Securing Your Helpdesk with Zero Trust

The Complete Guide to Securing Your Helpdesk with Zero Trust

by | Apr 28, 2025 | eBooks

E-BOOK

The Complete Guide to Securing Your Helpdesk with Zero Trust

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Protect your business where it matters most: at the frontline of IT support.

Helpdesks have become a top target for cyberattacks, with impersonation, phishing, and social engineering threats on the rise. This guide shows you how to lock down helpdesk operations with a practical, zero-trust approach.

In this eBook, you’ll learn:

  • Why helpdesks are high-value targets for attackers
  • The critical vulnerabilities traditional helpdesks face
  • How Zero Trust principles can eliminate standing privileges and reduce attack surfaces through JIT Access Management
  • Steps to transition your helpdesk into a secure, efficient, Zero Trust environment
  • Key technologies that streamline identity verification, access control, and compliance.
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A Zero Trust Helpdesk Security Platform

Zero Trust is a cybersecurity framework that requires verification at every access point. Our platform enforces least privilege access, ensuring users only have the access they need when they need it. With CyberQP, you can reduce attack surfaces, prevent ransomware, and mitigate credential theft.

CyberQP’s Zero Trust approach eliminates standing privileges by offering secure, time-limited technician access through QGuard’s Just-in-Time Access Management and precise end-user elevation management with QDesk.

Zero Trust Access Management

QGuard

QGuard provides a comprehensive Privileged Access Management (PAM) platform designed to eliminate standing privileges and reduce attack surfaces and streamline access. Technicians are granted just-in-time access without the need for standing privilege and credentials for necessary break glass or shared accounts are automatically rotated to prevent static credentials.

Secure your privileged accounts with confidence using QGuard.

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QDesk

QDesk streamlines end-user elevation, identity verification, password resets, and JIT Admin account management into one powerful platform. Eliminate standing privileges, verify identities instantly, and empower users to resolve issues on their own, while IT handles account tasks effortlessly within their ticketing system. 

QDesk provides secure, efficient, and compliant end-user access management.

 

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Here are Some Additional Resources You Might Be Interested In

How IT and Security Leaders Can Safeguard Their JIT Admin Access

How IT and Security Leaders Can Safeguard Their JIT Admin Access

by | Apr 23, 2025 | eBooks

e-book

How IT and Security Leaders Can Safeguard Their JIT Admin Access

Privileged accounts are prime targets for threat actors and a single compromised credential can jeopardize every client you support. In our expert guide, we break down why securing admin access is mission critical for your business.

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Secure the Keys to Your Kingdom: How to Safeguard JIT Admin Access

In this guide, you’ll learn:

  • Why privileged accounts are central to modern attack chains

  • How identity security controls like password rotation, JIT access management, and account discovery protect your team and clients

  • The impact of poor privileged access practices on compliance, cyber insurance, and customer trust

  • How PAM helps IT Teams reduce friction, scale operations, and grow revenue

  • What CyberQP’s purpose-built approach to PAM means for your bottom line

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Cyber insurance<br />

Safeguard Your Stack. Streamline Your Services.

Which of the following contributed to the compromise, or suspected compromise, of your organization’s workforce accounts or credentials?

Cyber Attack Statistics

Why Privileged Access Matters More Than Ever

Privileged accounts give attackers elevated access to sensitive systems, and when technicians hold the keys to many environments, they become high-value targets. “Privileged accounts are a crucial stage in modern attack chains,” and can be the foothold threat actors use to move laterally and exfiltrate data.

Cybersecurity Partner Services

Did you know?

Privilege escalation vulnerabilities remain the #1 type of vulnerability in Microsoft devices and software -BeyondTrust and GovInsider.

Discover why IT teams of all sizes should be prepared to implement privilege access controls and begin following the principle of Least Standing Privilege.

MSP Statistics

Take Control of Privileged Access, Before Someone Else Does.

    CyberQP Product Mapping: CMMC, NIST, CIS Controls v8

    CyberQP Product Mapping: CMMC, NIST, CIS Controls v8

    by | Apr 17, 2025 | eBooks

    Product Mapping

    CMMC v2.0, NIST SP 800-53 Rev. 5 & CIS Controls v8

    This guide outlines how CyberQP helps organizations meet compliance requirements and strengthen security across access control, insurance audits, and identity management.

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    Just Released: CyberQP's Product Mapping Guide

    Looking to streamline your compliance journey and strengthen your cybersecurity posture? Our Product Mapping Guide is your go-to resource.

    Whether you’re preparing for audits, securing DoD contracts, or improving internal security standards, this guide shows how CyberQP helps you meet key controls across access management, audit logging, incident response, and more. Download the guide today and take the guesswork out of compliance.

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    MSP Incident Insights

    Aligning to Cybersecurity Best Practices

    CMMC v2.0 Control Families

    The CMMC v2.0 framework consists of controls organized into 14 distinct control families. These controls provide a framework for organizations to follow to enhance their security posture and mitigate cyber threats. They cover a wide range of security areas, including controls related to access control, incident response, system and information integrity, risk management, and more.

    MSP Statistics

    What is NIST SP 800-53 Rev. 5?

    This update to the National Institute of Standards and Technology (NIST) Special Publication (SP) 800-53 Revision (Rev.) 5 addresses the Defense Science Board’s (DSB) recommendations by adopting a proactive, systematic approach to developing and providing comprehensive safeguarding measures for a wide range of computing platforms.

    The NIST SP 800-53 Rev. 5 framework consists of 1,189 controls organized into 20 distinct control families. These controls provide a framework for organizations to follow to enhance their security posture and mitigate cyber threats.

    MSP Statistics

    Did you know?

    The Center for Internet Security maintains a list of 18 cybersecurity controls organizations can implement to protect their systems and data. These controls provide a framework for organizations to follow to enhance their security posture and mitigate cyber threats. CyberQP helps IT Professionals achieve the safeguards highlighted in green below.

    MSP Statistics

    Get the Guide. See the Proof.

    CyberQP doesn’t just help with compliance, we crush it. This guide shows exactly how our platform maps to critical controls in CIS, NIST, and CMMC. Download now and see how we simplify compliance and strengthen your security posture in one move.

      How Passwordless JIT Helps IT and Security Professionals Meet Cyber Insurance Requirements

      How Passwordless JIT Helps IT and Security Professionals Meet Cyber Insurance Requirements

      by | Mar 27, 2025 | White Papers

      WHITE PAPER

      How Passwordless JIT Helps IT and Security Professionals Meet Cyber Insurance Requirements

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      Cyber Insurance Requirements Have Changed for your Security and IT Teams

      When the CyberQP team analyzed publicly available cyber insurance eligibility questionnaires, we saw that cyber insurance providers aren’t just asking for traditional Identity and Access Management (IAM) or Privileged Access Management (PAM) solutions in a business’ security program anymore. Here’s what we found…

       

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      MSP Incident Insights

      How the CyberQP Platform Follows Least Privileges

      MSP Statistics

      Credential Stuffing Attacks

      When a threat actor launches a credential stuffing attack, MSPs can use QGuard Pro to reduce or eliminate the amount of time a privileged account is vulnerable for, with rotating credentials, Just-in-Time access, and Passwordless MFA logins.

      Malware and Ransomware

      Malware and ransomware variants frequently target Active Directory and privileged accounts. By limiting privileged access, QGuard Pro limits the amount of lateral movement a threat actor can potentially take during an incident.

      Insider Threats

       When a threat actor launches a credential stuffing attack, MSPs can use QGuard Pro to reduce or eliminate the amount of time a privileged account is vulnerable for, with rotating credentials, Just-in-Time access, and Passwordless MFA logins.

      How IT and Security Teams Can Build A PAM Strategy:

      CyberQP is prepared to help MSPs and help desks meet these cyber insurance requirements, prepare for discussions with cyber insurance providers, and have conversations about why their end users need to adopt proactive security measures. Using QGuard Pro, CyberQP Partners can issue unique Just-in-Time accounts per technician to replace persistent admin accounts and only offer privileged access when a technician needs it.

      MSP Statistics

      MSPs can also go one step further with Passwordless JIT Access for Technicians, which enables MSPs to secure their endpoints and servers by adding a dedicated MFA challenge and eliminating password interactions. Achieve a competitive edge in compliance management. Technicians can also use the CyberQP dashboard to enforce a culture of accountability with clean audit logs.

      Are You Ready To Reduce Your Attack Surfaces?

        The Security Automation Blueprint for MSPs

        The Security Automation Blueprint for MSPs

        by | Mar 27, 2025 | eBooks

        e-book

        The Security Automation Blueprint for MSPs

        Are manual account lockout and password reset tickets your kryptonite? Become a ticket resolution speedster without compromising your help desk’s cybersecurity, powered by CyberQP.

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        Prevent Cyber Threats in Less Than 30 Seconds

        Impersonators and fraudsters are today’s supervillains. Transform your technicians into MSP superheroes with CyberQP’s MSP Security Automation Blueprint! 

        You’ll learn how help desks like yours use Customer Workforce Verification to deter modern social engineering techniques and impersonation attempts.

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        MSP Incident Insights

        Empower End Users with Password Resets

        Securing a Hybrid Work Environment

        As hybrid work and Work From Anywhere policies become the norm, SMBs are no longer solely reliant on a local pool of talent. With the ability to hire professionals from the global talent pool, MSPs and SMBs may end up working with people that they’ve never met in person. Moreover, as both an MSP and their clients grow, and as employees come and go, it can be difficult for your technicians to parse through which requests are legitimate

        MSP Statistics

        Did you know?

        Password reset tickets amount to 20-30% of all help desk support tickets and cost up to $75 per incident! The right password reset tool will put the power to get back online in an end user’s hands and use modern security measures (such as biometric authentication) to eliminate frustrating phone calls and deter impersonation attacks. Moreover, a self-service experience will enable MSPs to resolve password reset tickets ten times faster.

        MSP Statistics

        Mitigate your Security Risks Today!