Kaseya TruPeer North America Meeting

by Shannon Flaherty | Mar 27, 2025 | Tradeshow

TRADESHOW

Kaseya TruPeer North America Meeting

What to Expect From This Event

Join CyberQP at Kaseya TruPeer’s first meeting of 2025 hosted in Orlando. TruPeer is guaranteed to transform your business with a new and modern approach to peer groups.

Event Details:

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Date: April 14-16, 2025

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Location:

Renaissance Sea World
6677 Sea Harbor Dr
Orlando, FL 32821

Supercharging your Helpdesk: The HaloPSA Integration

by Shannon Flaherty | Mar 26, 2025 | On-Demand, Webinars

ON-DEMAND webinar

Supercharging your Helpdesk: The HaloPSA Integration

Watch Now!

About this Webinar

Today’s IT service providers face a major talent shortage. At the same time, they’re also facing a rapidly evolving cyber threat landscape, and more sophisticated threat actors, looking for inexperienced technicians that will accidentally get them the privileged access they need to breach an organization.

So how can today’s help desks prevent impersonation attempts without limiting their productivity?

That’s why CyberQP has partnered with HaloPSA to mitigate risks associated with social engineering attacks, using an integration that brings CyberQP’s leading customer workforce verification to the HaloPSA dashboard and minimizes the amount of context-switching a tech has to do.

Event Details:

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Original Air Date:

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Location: Virtual/On-Demand

Watch Now!

Meet our Speakers

Neil Shrestha-Birtch

Product Owner

Michael Garrity

Manager of Sales & Success Engineering

Stephan Tomecko

Manager of Partner Success

Don't Miss Out!

Watch Now!

MSP Incident Insights

by Shannon Flaherty | Mar 21, 2025 | eBooks

e-book

MSP Incident Insights

Gain valuable knowledge on the identity-centric threats we covered and trends we observed in the cybersecurity landscape over the course of 2024.

Just Released: An In-Depth Look at Identity-Based Threats for MSPs

Cyber criminals have evolved beyond simply targeting endpoints, servers, networks, or your cloud environments. Are you prepared to face these sophisticated threats?

We’ve collected insights from industry experts and vendors across the channel to help readers understand the exponential rise of identity-centric threats in the SMB cybersecurity landscape, the role MSPs play by securing SMBs in the face of challenging economic conditions, and opportunities for growth.

Download Now

Privilege Escalation Vulnerabilities

95% of Cybersecurity Incidents Involve Social Engineering.

As threat actors create more elaborate phishing pages and integrate AI into their attacks, IT Technicians and security analysts will need to adopt verification technology that can deter these impersonators calling helpdesks and support systems.

Did you know?

Privilege escalation vulnerabilities remain the #1 type of vulnerability in Microsoft devices and software -BeyondTrust and GovInsider.

Discover why MSPs and IT teams of all sizes should be prepared to implement privilege access controls and begin following the principle of Least Standing Privilege.

Phishing Attacks Are Growing More Sophisticated

On October 29th, 2024, Microsoft issued reports on Russian state-sponsored threat actors sending highly targeted spear-phishing emails to thousands of targets based in the government and other sectors. In these campaigns, the malicious actors impersonated Microsoft employees and created social engineering lures based on AWS.

Inform Your 2025 Strategy. Download the eBook today.

The Latest News & Events

Thank You for Downloading MSP Incident Insights

Mar 30, 2025 | Thank You

We’re thrilled to announce a powerful new feature in our Privilege Access Management (PAM) Platform at CyberQP—Password Rotation Policies.

Thank You For Downloading How MSPs can Implement Compliance-Mandated Access Management Controls eBook

Mar 30, 2025 | Thank You

We’re thrilled to announce a powerful new feature in our Privilege Access Management (PAM) Platform at CyberQP—Password Rotation Policies.

Thank You For Downloading Privileged Access Management Landscape for MSPs eBook

Mar 30, 2025 | Thank You

We’re thrilled to announce a powerful new feature in our Privilege Access Management (PAM) Platform at CyberQP—Password Rotation Policies.

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Feature Update – ConnectWise POD Experience

by Shannon Flaherty | Mar 19, 2025 | Blog Posts

BLOG POST

Feature Update – ConnectWise POD Experience

March 19, 2025

Read Time: 5 Minutes

Key Enhancements: A Deep Dive into What’s New

Global Search Capability
Quickly locate any end-user account across the platform, allowing faster access to critical information. This enhancement saves valuable time and boosts productivity for your team.

Combined Information Display
Enjoy a unified view of aggregated data, including multiple phone numbers and email addresses from both ConnectWise PSA and CyberQP. This streamlined approach simplifies identity verification and reduces errors.

M365 Authenticator App Push Verification
Enhance security with push verifications initiated directly from within the ConnectWise ticket. This feature strengthens user authentication and prevents unauthorized access.

Introduction of Webhooks
Stay updated with real-time syncing of new email and phone number updates from ConnectWise to CyberQP’s Email and Phone fields. This ensures your data remains accurate and up-to-date.

Improved Interface Design
Experience a sleeker, more intuitive interface with an increased pod height of approximately 660px. This improvement enhances visibility and accessibility for a smoother user experience.

Clear Text Labels
Navigate effortlessly with easy-to-understand text labels on all fields. This change minimizes confusion and boosts operational efficiency.

Enhanced Ticket Notes
Gain more detailed information added to internal ticket notes after every identity verification or directory account action. This improvement aids in better tracking and compliance management.

A Simple Transition

For existing tenants, rest assured that no immediate action is required on your part. We are ensuring a smooth transition without any manual intervention. Newly added ConnectWise integrations will automatically benefit from these enhancements.

At CyberQP, we understand that MSPs rely on the tools they love to keep operations running efficiently. By deepening our integration with ConnectWise, we’re enabling technicians to work smarter, not harder. With the ability to manage identity verification and privileged access from a single pane of glass, MSPs can reduce context switching, save time, and boost productivity. This streamlined approach not only improves efficiency but also strengthens security across your entire customer base.

Need Support?

Our support team is ready to assist you with any questions or guidance you may need. We’re excited for you to experience these improvements and continue to provide top-tier security and efficiency for your MSP operations.

To learn more, visit our Knowledge Base article for detailed setup instructions and insights into our new syncing system.

Thank you for trusting CyberQP to enhance your ConnectWise experience!

What’s Next?

We’re not stopping here. Up next, we’ll be enhancing our Datto Autotask integration to deliver the same seamless experience and efficiency for all CyberQP partners. This upcoming upgrade will focus on streamlining account management, improving identity verification processes, and ensuring real-time data synchronization for a more robust and efficient workflow.

Stay tuned for more updates as we continue to expand our platform’s capabilities and support your MSP operations.

The Latest News & Events

Thank You for Downloading MSP Incident Insights

Mar 30, 2025 | Thank You

We’re thrilled to announce a powerful new feature in our Privilege Access Management (PAM) Platform at CyberQP—Password Rotation Policies.

Thank You For Downloading How MSPs can Implement Compliance-Mandated Access Management Controls eBook

Mar 30, 2025 | Thank You

We’re thrilled to announce a powerful new feature in our Privilege Access Management (PAM) Platform at CyberQP—Password Rotation Policies.

Thank You For Downloading Privileged Access Management Landscape for MSPs eBook

Mar 30, 2025 | Thank You

We’re thrilled to announce a powerful new feature in our Privilege Access Management (PAM) Platform at CyberQP—Password Rotation Policies.

« Older Entries

HIPAA’s New Rules Are Coming – What MSPs Need to Know to Protect Clients

by Shannon Flaherty | Mar 7, 2025 | On-Demand, Webinars

webinar

HIPAA’s New Rules Are Coming – What MSPs Need to Know to Protect Clients

Claim Your Spot!

Are Your Clients Ready for the Upcoming HIPAA Changes?

Big changes are coming to HIPAA in 2025, and MSPs who work with healthcare clients need to be ready. The new HIPAA Security Rule eliminates the wiggle room around “addressable” controls and makes critical measures—like access management, MFA, and encryption—non-negotiable. Are your clients ready? More importantly, is your MSP ready to support them?

Event Details:

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Date: March 20, 2025

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Time: 3:00 PM EDT

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Location: Virtual

Claim Your Spot!

Why This Matters to You:

Your healthcare clients are counting on you to keep them compliant, and the updated rules don’t pull any punches. This webinar will cut through the noise and show you:

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What’s Changing: From new access management standards to mandatory encryption, we’ll cover the must-know updates in plain terms.

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Why MSPs Play a Bigger Role Than Ever: As an MSP, you’re more than just tech support—you’re a compliance ally.

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Learn how to level up your services and help clients meet stricter requirements.

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How to Stay Ahead of the Game: We’ll share strategies, tools, and insider tips to position your MSP as a trusted expert in the healthcare space.

Meet our Speakers

Paul Redding

SVP of Channel, CyberQ

CyberQP helps MSPs lock down privileged access and stay ahead of compliance requirements with smart, scalable PAM solutions. Paul knows the challenges MSPs face and will break down exactly how these changes impact you and your clients.

Liam Degnan

HIPAA Expert, Compliancy Group

Compliancy Group has been the go-to for healthcare compliance expertise, helping MSPs stay on the right side of HIPAA regulations. They’ll share real-world insights and practical tips for navigating these updates with confidence.

Joe Macedo

HIPAA Expert, Compliancy Group

Don't Miss Out!

This isn’t just about avoiding fines. It’s about showing your clients that you’re the partner they need to navigate the new rules, avoid breaches, and safeguard patient data. The changes are coming fast—make sure you’re ready.

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